I've worked at a few e-commerce companies in my career, but none have come close to the level of disarray and mismanagement I experienced here. The company's leadership is the embodiment of incompetence. The management team is disconnected from the day-to-day operations, more interested in their bottom line than the wellbeing of their employees. There's a pervasive lack of vision and strategy, leading to constant pivoting and indecisiveness that puts all projects in a perpetual state of limbo. Toxic culture is deeply embedded in the organisation, stemming from the senior workers and encouraged by the management. Communication is another massive issue. Information seems to flow only one way - top to down - with little to no room for employee feedback or concerns. The management team lives in an echo chamber, unwilling to listen to new ideas or constructive criticism. They give the false illusion of being open-minded by preaching their motto "talk about it", providing feedback forms where our concerns never gets acknowledged or gets brushed aside. To top it all off, the company's approach to employee welfare is laughable. They’ve taken away our benefits package, mental health is largely ignored, and the physical workspace is grim and morale is at an all time low. The company revoked work from home privileges, stating that flexibility can be exercised when the need arises. That clearly doesn't stand since they insist on employees using their annual/sick leave instead of working from home when they request for it. Expect side-eyes and passive aggressive remarks from others when you clock in/out any minute later/earlier than the 9-6 working hours - even if your work is completed on time. Low pay, zero recognition, and a culture that prioritizes blame over problem-solving. It’s no wonder why the turnover rate is so high. Working here was a colossal waste of my time and talent. If you value your career, your mental health, and your personal life, stay away.
