Super.com Reviews

3.5

61% would recommend to a friend

(170 total reviews)

Hussein Fazal

64% approve of CEO

58% positive business outlook

Super.com has an employee rating of 3.5 out of 5 stars, based on 170 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Super.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

170 reviews
1.0
3 Nov 2021

One word - Run!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the people that you work with

Cons

Not sure where I should start from. 1. This is one of the many start ups that has unrealistic goals and to achieve those goals, they put unrealistic expectations on their employees. 2. You will always feel rushed and chaotic There is zero work life balance and it is promoted from the leadership. They will say that please take time off when you need but as soon as you take some time off, you are burdened with triple the amount of work. Therefore you start dreading to do so. 3. You are expected to be available and working all the time and as if you don’t have a life outside of work and they are proud of this toxic culture. 4. They take pride in the Hire and Fire culture. 5. They are the organization that makes you feel that, “These are the type of organizations that I want to stay away from, lesson learned!” 6. They over sell the IPO 7. No human factor. People are treated as objects. 8. You are held accountable for smallest mistakes and they are frowned upon. The leadership team won’t let it go easily. 9. There is zero career development and no learning plan for anyone The list goes on but these were some of the highlights

avatar
Super.com Response
4y
It's important to us that our team feels valued and respected. We offer employees open forum to give anonymous feedback every 6 weeks at Town Hall and through anonymous Pulse Surveys regularly. We would hope that all employees feel empowered to bring such concerns forward if they are unhappy.
1.0
19 Oct 2021
Recommend
CEO approval
Business outlook

Pros

- Recently Funded === better pay And that's pretty much it.

Cons

- Everyone's drinking the IPO kool-aid, after series A. - They became profitable by firing half the staff on the onset of pandemic, and used that to get more funding. - The product is all over the place, with no meaningful answers around ambiguity. - There seems to always be a rush, prolly because of the number of interns hired. The codebase is in a bad shape with no ideas around how to fix it. - Everyone feels and sounds overworked, the meetings are a drag. Everyone is running late to the meetings because there is just so much of it.

avatar
Super.com Response
4y
This page is not being manipulated in any way. We take this very seriously and live by our core value of being open and transparent. We do hope any employee with concerns takes on this value and speaks to leadership about their concerns. We are constantly looking at ways to improve our employee experience and it's unfortunate we weren't able to succeed in that department with you.
1.0
23 May 2023

"Weaksauce" and layoffs

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A great place to be if you live in Canada. If you are a USA worker, see the Cons.

Cons

I am embarrassed to have this company on my resume. If you are in the United States, I'd strongly encourage you to reconsider joining. The company pivoted from discount hotel booking to trying to launch a card to make money off of poor people. It’s all a joke, as no one wants the product and the hotel bookings barely work: glitches all the time. Leadership has no clue what they want, except to make money, which they can’t seem to do. These guys are surrounded by tons of yes men based in Canada who drink the koolaid because they think this company is going to be the next big thing. Those of us who have worked in USA tech know that this company is not special. Leadership is cruel. I’ve seen them single out employees in big group meetings to say they’re not impressed with his work, that AI can do our jobs better. They get mad at you for sending DM's instead of public messages because of a policy they made up. The CEO brags about hustle culture, working 80 hour weeks, and how people who want 4 day workweeks are lazy. Diversity numbers are really bad, benefits are bad and systems are poorly run: an employee lost access to a month's worth of insured gender-affirming care due to a botched insurance changeover. Layoffs happen all the time.

Viewing 1 - 3 of 170 Reviews

Glassdoor has 251 Super.com reviews submitted anonymously by Super.com employees. Read employee reviews and ratings on Glassdoor to decide if Super.com is right for you.