Reviews by job title

12 reviews
2.0
19 Aug 2024

Dysfunctional and Disconnected Leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The salary and benefits are competitive. Most employees truly care about the customers and the company success.

Cons

The company is not organized or process driven from the top down. Instead of being focused on revenue and growth, there is a strange undertone of insecurity and ego leading to micromanagement and serious dysfunction. While new experienced "leaders" have been hired, there are still people in leadership roles with absolutely no experience blocking collaboration and keeping experienced team members from doing their jobs. The CEO is absent and disconnected. The leadership ignores serious problems.

5.0
13 Apr 2026

Good people and meaningful work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Super Dispatch offers the chance to work on real product challenges in a complex industry. The team is collaborative, the problems are meaningful, and designers can have visible impact. There is ownership, cross-functional exposure, and plenty of opportunities to contribute.

Cons

The company has good potential, but the design function does not appear to be evolving as quickly as the industry, especially now when AI is rapidly changing product design and team workflows. There seems to be a gap in strong design leadership and management maturity. In particular, tenure alone should not be the main reason for someone to lead a design team. Design leadership requires not only product design skills, but also the ability to coach designers, set clear direction, raise standards, and build a strong design culture. At times, the role can feel more focused on individual contributor work than on leading and developing the team. A more experienced design leader could help the team move faster, improve quality, and create a clearer vision for how design should grow within the company.

5.0
20 Jul 2023

Great people, great culture, and awesome product.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Growth driven - the company cares about your success as much as you do and will help you find opportunities to grow. Fun culture - inclusive and brings people together in a remote world Fast paced - never a dull moment, and you feel like you make an impact

Cons

Lean environment so your role may be hard work - nothing overwhelming. Makes your role even more impactful

3.0
17 Apr 2024

Not terrible not great

Recommend
CEO approval
Business outlook

Pros

The people you work with are amazing and the company is incredibly inclusive. No micromanaging.

Cons

The quota is unattainable and you make very little commission. Pipeline changes every few months such as territory or vertical.

1.0
9 Jan 2026
Recommend
CEO approval
Business outlook

Pros

You get a front row seat to what happens when a company collapses from the top.

Cons

- Super Dispatch feels like it is being steered blindly, with damage visible everywhere. - The ceo fixates on cutting costs and pleasing people above him, even when it tears apart the teams doing real work. - Unqualified managers remain in charge with no idea how to lead. - Daily tasks turn into pointless frustration with no clear purpose. - The atmosphere becomes hostile quickly, especially toward capable employee or anyone who speaks up. - Plans change nonstop and priorities constantly clash. - Direction is missing, stability is absent, and morale keeps sinking. - Public legal drama mixed with quiet panic behind the scenes makes everything feel unstable and exhausting.

3.0
12 Mar 2025
Recommend
CEO approval
Business outlook

Pros

relaxed, great sales mgr and hiring process these are cool people

Cons

comp plan never clear, ote was overzealous

4.0
5 Dec 2024

Great Culture

Recommend
CEO approval
Business outlook

Pros

Nice people and the product. I can't complain. Overall, it was great to work there.

Cons

You need to bargain a lot if you want to have a good salary.

Viewing 1 - 3 of 12 Reviews

Glassdoor has 71 Super Dispatch reviews submitted anonymously by Super Dispatch employees. Read employee reviews and ratings on Glassdoor to decide if Super Dispatch is right for you.