They do not treat you with enough human decency. The parent company AIT Worldwide Logistics is poor at understanding each role and position and only look at final dollar amount earned even during a pandemic. Their shortsighted perspective has lead to large turnover and no support to remote employees. They are trying to scale up at a time that they are losing employees and being forced to scale down due to lack of support for existing employees long-term growth. As with many brokerages, you are either handed a huge account or the support to service a new client is insufficient to grow a new book if business. You must be fortunate, connected, or handed accounts.