Strategic Micro Systems Reviews

We're sorry you feel the need to continue to write negative reviews about Strategic - as once again, this duplicate review is from the same person who writes all the negatives reviews on this page - but it's important to note that your review does not accurately reflect Strategic as it stands today, as your employment with us ended many years ago. We're also sorry that you weren't able to keep pace with the rapidly changing technology that's part of the IT industry. One of the huge benefits of working for Strategic is the ability to get your hands on the latest tech - that comes with the responsibility of always improving your technical skills, including learning how to implement and utilize it - and this is true for any profession - can you imagine a world where Doctor's never learned how to perform newer, less invasive surgeries using new technology? I can assure you that if you were asked to implement a VM server with Exchange, it's probably because we felt you understood the technology and could handle the project - as this is pretty simple for most of the technical folks here. All of our staff is always available to help, and we do our best to implement training sessions with our group technical meetings and morning huddles. We also always invite anyone who may feel they are not getting the help they need to raise their hand and ask for help. Perhaps as you continue your career you will ask for help more often if you find yourself struggling. We are happy you feel that Strategic was a great place to learn. It continues to be a hallmark of working at Strategic (and any IT service business for that matter), as the many clients our technicians support give them a broad perspective of multiple network configurations, applications, and hardware. In terms of our culture, as a market leader in the MSP field, we must always strive to be the very best we can be. That means bringing an "A" game to every client engagement. We also know, however, that mistakes and problems happen, technology fails, and that everyone, including our management team, are human. So while we can't expect perfection all the time, we do our very best to build an environment where talented and bright individuals can excel with little in their way, all the while fully supporting each other's efforts (as you cited regarding the exceptional teamwork that exists) and providing an industry leading compensation and benefits package unrivaled in the MSP world - including exceptional medical insurance, generous paid time off, dental coverage, gym membership, cell phone credit, 6 different annual bonuses, employee of the month programs, and company outings that including Dinners in NYC, Karting, Bowling, and more. On top of that, our in-office stress relievers include an arcade, ping pong table, and one of our staff's favorites, our massage therapist. We also take pride in acknowledging when a job is well done by an individual or team, from a company-wide outing to NYC for dinner, an e-mail to the staff outlining the exceptional work done, or just a simple thank you. There is no doubt we appreciate our employees beyond measure. Our documentation, project management, and deployment processes have been refined over the years to provide our clients with outstanding results and also provide real accountability, which helps to eliminate any inconsistencies in our service levels - service levels that as of May 2015 measured by our clients at 98.9% "highly satisfied". In addition, all companies, regardless of their size, must continue to revise policies and procedures, especially Strategic as a technology leader and given the rapid pace of technology changes. We are also happy you enjoyed the camaraderie you shared among your fellow employees. Teamwork is bred into our culture here at Strategic, as working together is key to any successful organization. Strategic is proud to be nationally recognized by many industry leading organizations, including Inc Magazine who has bestowed upon us the award for one of the Fastest Growing Companies in the US for 2 years in a row, as well as Microsoft, for whom we've been a Certified Partner for over 15 years. Regardless of your past with Strategic, we hope you are finding success in your career and again if your struggling, always remember to ask for help.