Staypineapple Hotel Manager reviews

1.0

Be the first to recommend this company

(2 total reviews)
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Dina Belon

Not enough data to show CEO approval

Reviews by job title

2 reviews
1.0
7 Jun 2023

They just don't get it

Recommend
CEO approval
Business outlook

Pros

Met a few nice people

Cons

Management doesn't share the truth, plans change daily, one story one day, another story the next day. They have an unrealistic view of what operations can carry out but it really doesn't matter because before you try to carry out the original plans they hand you new ones the next day. Their priorities are a mess.

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Staypineapple Response
2y
We are very sorry to read of your experience. We have been working hard to communicate transparently and to involve our managers in the field in programs and processes that impact our property-based Team Members. I welcome the opportunity to discuss your experience. Please reach out to me at your convenience. - Mike H., Chief People Officer
1.0
2 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Some very good people inside the company.

Cons

Low pay, zero benefits- no 401k, no vacation sick or floating holidays. No comp days for extra time on duty. No on site security- dangerous neighborhood- Hotel staff are told to police property as if they were professional security personnel. Many vagrants and scam artists infiltrate the premises daily. Ambiguous policies around accepting guest’s payment. When policy is followed- management reverses course and punishes following policy. Lying shady leadership who issues vendettas on associates after misleading them around policy. No support on staffing issues. High turnover of associates leaving middle management to scramble constantly. Frequent suggestion of opportunities for growth yet no actual growth opportunities. Financially faltering company with no corporate safety net. No union. Weak health insurance plan. No choice offered. Rare to no pay increases. No bonus structure for hitting marks. All glory to GM only. Everyone shares everyone’s personal business indiscriminately. Private matters are not kept confidential. Disposable undervalued hard working team members- dispensed with at a shocking pace. Guest profile is low brow, unseasoned, broke and often engaged in crime on premises. Highly unprofessional and untrustworthy as an employer. Apply elsewhere.

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Staypineapple Response
2y
We are very sorry to read of your experience. You make some very specific assertions about the work environment, the company and our guests. I welcome the opportunity to discuss your experience and insights. Please reach out to me at your convenience. - Mike H., Chief People Officer

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