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Staymo (formerly Smarthost)

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Staymo (formerly Smarthost) Reviews

4.7

88% would recommend to a friend

(17 total reviews)

69% positive business outlook

Staymo (formerly Smarthost) has an employee rating of 4.7 out of 5 stars, based on 17 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Staymo (formerly Smarthost) employee rating is 25% above average for employers within the Real estate industry (3.8 stars).

Reviews by job title

17 reviews
5.0
28 Nov 2025
Recommend
CEO approval
Business outlook

Pros

I’ve been working at Smarthost London for almost three years now, having joined in May 2023, and it has genuinely been a rewarding experience. I came into the company without a background directly aligned to the role, but I was welcomed warmly from day one. The team were friendly, patient and always available to help whenever I needed support, which made settling in much easier. One thing that stands out about Smarthost is the approachability of the owners — they’re not just owners who manage from a distance. They work alongside us, understand the daily workflow, and ensure that everything runs smoothly. Their presence creates a collaborative rather than hierarchical culture, which I personally appreciate a lot. I’ve also been given great flexibility and trust in my role, which has allowed me to grow professionally and take ownership of my work. Having a team that believes in you is a big motivation, and that has been one of the strongest reasons I’ve enjoyed my time here. Overall, my experience at Smarthost has been positive, supportive, and full of opportunities to learn. It’s a workplace where you feel heard, trusted, and valued — and that makes all the difference.

Cons

Dont get to see colleagues that often as we work from home.

5.0
28 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Dynamic, hardworking company who is striving to take hold of the Airbnb management market place

Cons

Better transparency with clients and the aftercare can be improved.

5.0
24 Jul 2025
Recommend
CEO approval
Business outlook

Pros

This is genuinely the best company I’ve ever worked with. Every aspect — from the management to the team dynamics — is handled with care, respect, and positivity. You’re not just a number here — you’re truly valued. The environment is professional yet friendly. Employees are supported, encouraged to grow across various industries, and treated with the highest level of respect. Leadership is attentive, always helpful, and provides real mentorship. Everything here is thoughtfully built to help people thrive. If you're looking for a workplace that feels right in every way — this is it

Cons

There are absolutely no negative points to mention

Viewing 1 - 3 of 17 Reviews

Glassdoor has 22 Staymo (formerly Smarthost) reviews submitted anonymously by Staymo (formerly Smarthost) employees. Read employee reviews and ratings on Glassdoor to decide if Staymo (formerly Smarthost) is right for you.