State Street IMS Reviews

Managers are useless and clueless. Like the one who proclaims being respectable after “12 years working at the firm since college,” who instead of helping the worker resolve an issue, just degrades them to figure it out themself since he is “asking the question to you, and expects you to solve the problem like a miracle worker with no training or guidance from him, whatsoever.

SSIMS apparently prides itself for low pay, long hours, grueling client and upper management demands, disconnected upper management, few and far in between promotions, and even fewer and farther pay increases. Let's not forget shipping most of the jobs off to India and the Philippines. The company saved tons of money by outsourcing the jobs but none of the surviving employees benefited from that. Instead the remaining employees were expected to manage the people overseas (while minimizing overtime) and make sure the end-clients weren't affected or experienced a decline in service. The morale there continues to decline for all of these reasons and more.