Does Start.ca pay their employees well?

According to anonymously submitted Glassdoor reviews, Start.ca employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Start.ca. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Start.ca?

55% of Start.ca employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Start.ca 3.5 out of 5 for work life balance, 3.4 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Start.ca?

Customer Service Representative (8) , Technical Support (4) , Customer Experience Technician (3) , Marketing (3) , Service Desk Agent (3) , Customer Experience Representative (2) , Customer Experience Specialist (2) , Customer Service (2) , CxG support rep (2) , Service Desk (2) , Technician (2)

What are the pros of working at Start.ca according to real employee reviews?

"Great people doing great work." ((in 8 reviews)); "flexible work life balance" ((in 5 reviews)); "The employees were nice to work with and the managers were good." ((in 4 reviews)); "Good benefits" ((in 4 reviews)); "The coworkers are amazing—understanding, supportive, and great to work with." ((in 3 reviews))

What are the cons of working at Start.ca according to real employee reviews?

"Awful management" ((in 4 reviews)); "Declining Company Culture: The caring and inclusive culture that once defined Start.ca has disappeared." ((in 3 reviews)); "Some new managers, like 1" ((in 2 reviews))

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Start.ca

Start.ca Reviews

3.4

55% would recommend to a friend

(63 total reviews)

Peter Rocca

82% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (63 reviews)

Start.ca has an employee rating of 3.4 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Start.ca employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

63 reviews

4.0

20 Jan 2026

Was a great place

Customer service representative

Recommend

CEO approval

Business outlook

Pros

They were a small company where everyone knows each other

Cons

Got sold to a larger telecom company, lost that small company vibe

5.0

24 Aug 2025

Customer Service

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Collaborative work environment, great team problem solving, best place for customer service type work, understanding.

Cons

Public could be difficult and verbally mean.

3.0

31 Jul 2025

Meh.

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Work from home. Easy work.

Cons

A couple of managers were incompetent.

Viewing 1 - 3 of 63 Reviews

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Start.ca

Start.ca Reviews

Company ratings over time

Reviews by job title

Was a great place

Customer Service

Meh.

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