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      Spectrum Communications

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      Spectrum Communications Reviews

      3.2

      44% would recommend to a friend

      (48 total reviews)

      Gordon Mayhew

      26% approve of CEO

      38% positive business outlook

      Ratings by category

      4.0

      Diversity and inclusion

      3.5

      Compensation and benefits

      2.9

      Culture and values

      2.9

      Career opportunities

      2.6

      Work/Life balance

      2.6

      Senior management

      Spectrum Communications has an employee rating of 3.2 out of 5 stars, based on 48 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      48 reviews
      2.0
      26 Dec 2018

      New name but same issues

      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Company provides free or discounted TV/Phone/Internet services for employees

      Cons

      Company has a history of poor service quality and customer support hasn't done enough to correct these issues which hinder sales people.

      2.0
      1 Nov 2018

      DON't WORK FOR THIS COMPANY

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The only good parts of working for the company is the people you work with and if you are lucky you will have an amazing supervisor. Pay for beginners is 15.00 per hour but don't expect a raise.

      Cons

      Raises are hard to come by, it's based on a metric system that's practically impossible to maintain. On a daily basis you are demeaned by customers and there's nothing you can do about it, if you even consider telling a customer who is using profanities and calling you every name in the book that you are going to disconnect the call, just be prepared to get walk out the next day..

      3.0
      24 Apr 2017

      Meh

      Customer care representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits, retirement, health insurance, discounted services.

      Cons

      It can be emotionally draining and difficult to get people to trouble shoot on the phone.

      avatar
      Spectrum Communications Response
      8y
      Thank you for your review! We will work to provide additional support for times when troubleshooting can be difficult.
      Viewing 1 - 3 of 48 Reviews
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      ReviewsSpectrum Communications reviews

      Glassdoor has 49 Spectrum Communications reviews submitted anonymously by Spectrum Communications employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum Communications is right for you.