SparkPost Reviews

Management seems overly impressed with the technology and now that we are cloud provider this is less important. Management seems to believe their own hype about the advantages provided by Momentum really translates into an advantage in the cloud service. But the advantages are not as big as management thinks and it shows in the sagging sales numbers. The bigger issue i have working here is the passive aggressive treatment of you when you make the case for promotion/raises. They tend to low ball your offer and promise to review in 6 months after they know you. When you bring this up later, their is ALWAYS a reason why now is not a good time to discuss it. Often times promotions are provided with little to no raise in salary. I know people that made it to VP with little or no raise. Another approach is to award a presidents club trip in lieu of a raise. Now the transition to cloud is going terribly. They decided to chase the freemium market, when the top 3 players have either left the space or moved focus from the low end of the market. The worst move was courting Mandrill customers when mailchimp abandoned the market. That gave SparkPost a ton of new spammers and has tanked the clouds deliverability. (Note the technology, predictably, did not solve the problem with spammers.) Their goal for profitability next year will only be achieved through large scale layoffs. I’m leaving and I would not recommend joining.

Little awareness compared to its primary (and public) competitor SendGrid that was just purchased by Twilio. Out marketed by smaller competitors like Mailgun and Mailjet. A few of us across the marketing and sales functions compared notes over the past year and agreed that we had never seen such unprofessionalism by management: cliquey, boorish behavior, backstabbing, repeated inquiries into our whereabouts during office hours (it's illegal actually). All of us were stunned by how certain staff focuses on minutiae and process instead of the true priorities. The atmosphere in the office has been toxic for some time now. If interviewing, ask them about the high turnover across the functions. HR has been supportive but needs to be more involved and insist on management training! Adding plants and more social outings is nice but doesn't cut it. The market is hot, think twice before joining SparkPost.