SoulCycle Operations Associate/Key Holder reviews

3.2

63% would recommend to a friend

(58 total reviews)

Evelyn Webster

1% approve of CEO

62% positive business outlook

Operations Associate/Key Holder employees have rated SoulCycle with 3.2 out of 5 stars, based on 58 company reviews on Glassdoor. This indicates that most Operations Associate/Key Holder professionals have a good working experience there. SoulCycle is rated in line with the average (within 1 standard deviation) by Operations Associate/Key Holder professionals compared to other employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

58 reviews
2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Perks of free class at SoulCycle and other fitness studios Flexible schedule Great people

Cons

Company doesn't care about it's people No/minimal opportunities for growth Minimum wage Perks are slowly being taken away

5.0
14 Jan 2026
Recommend
CEO approval
Business outlook

Pros

easy to pick up, fun work, great perks

Cons

early shifts sometimes but you get used to it

Viewing 1 - 3 of 58 Reviews

Glassdoor has 998 SoulCycle reviews submitted anonymously by SoulCycle employees. Read employee reviews and ratings on Glassdoor to decide if SoulCycle is right for you.