SoftwareOne Reviews

3.6

58% would recommend to a friend

(1,335 total reviews)

Raphael Erb and Melissa Mulholland

70% approve of CEO

58% positive business outlook

SoftwareOne has an employee rating of 3.6 out of 5 stars, based on 1,335 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoftwareOne employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
5 Apr 2017
Recommend
CEO approval
Business outlook

Pros

You can work at home. Other employees are friends for life.

Cons

Having worked at SoftwareONE for a long while now, it is really sad to see a company that once prided itself on their culture and employee happiness (and delivered on this) dwindle. Higher Management: Honestly, they are appalling. The UK sub is run by management that believe they have the right to be in management, yet they lack the skill or tact of leadership. They are over paid and under worked. They dictate instead of lead. They bully instead of encourage. Culture: What culture? SoftwareONE UK is full of miserable zombie like employees, all looking for new jobs, that are drained and tired from battling against management. There is no budget for culture building activities, all team night/activities are now self funded or non existent. There are no incentives and certainly no atmosphere on the sales floor. The only atmosphere you will get when visiting is the faint cries of the employees in the bathroom. ONEfamily...ONEepicfail Salary and Benefits: Wow, it would be easier to just skip this part. No salary reviews, no pay-rise plan, nothing. You get what you already have, though of course, you're expected to do double the work you did the year prior. In addition to this, all employee that are on a bonus model have 25% of their KPI resting on whether the company hit their EBITDA or not. They're not thinking of EBITDA when they are jetting off to presidents club, the ski trip or any other privileged events that most employees will never get to experience though. Benefits, fruit delivery! Yay Potential new employees - AVOID AVOID AVOID!!!

1.0
26 Jul 2017
Recommend
CEO approval
Business outlook

Pros

To be honest I honestly cannot think of any. Seriously

Cons

Wow, too many to list here. To start with SWO used to have a great employee culture (so I am told). That was has been lost as employees now are only a number. EBITDA (or using this for excuse to hold down costs), has taken over. Now the bottom line, profit, expenses, and numbers has taken over. Employees are just a number, especially if you work in sales. In addition, late 2016 into 2017 has seen a lot of lay offs, Riffs, and people pushed out of the company. Most long term employees I knew have resigned. Speaking of EBITDA, the company has a terrible cell phone plan and has recently moved to a terrible "corporate credit card " program. The 401k program is weak as well. Lots of Cons to list, but you get the idea....

avatar
SoftwareOne Response
8y
Dear Colleague - thank you for taking the time to present your feedback. Perhaps if you are able, you could contact me (john.mayes@softwareone.com) or the NORAM HR Leader (Patty) in confidence to expand on your points here? It would be really useful to us to know somemore detail as if I look at the comments from our US Employee Survey, the 401K, healthcare and other benefits are not mentioned in a crirical way a great deal. EBITDA is a key measure of performance for most companies and while we have had to focus on efficieny during our transformation, our positive half year results mean we believe our approach is the right one. There is a heavy emphasis on performance so I am sorry you have not seen the upside of our culture yet - this is really important to us but I also appreciate that our culture is quite unique and won't be to everyone's expectations. Look forward to speaking directly if you are able to and hopefully we can find a way to respond to the feedback directly.
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