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      Smith

      Engaged employer

      Smith Reviews

      3.3

      48% would recommend to a friend

      (212 total reviews)

      Nick Bedford

      31% approve of CEO

      44% positive business outlook

      Ratings by category

      3.4

      Culture and values

      3.3

      Diversity and inclusion

      3.3

      Work/Life balance

      3.3

      Compensation and benefits

      3.1

      Senior management

      3.0

      Career opportunities

      Smith has an employee rating of 3.3 out of 5 stars, based on 212 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Smith employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      212 reviews
      1.0
      15 May 2023

      Nepotism gone wild and terrible upper management

      Senior manager
      Recommend
      CEO approval
      Business outlook

      Pros

      You get pizza parties for breaking sales records and maybe some company logo shirts or bags.

      Cons

      You get to work with owners and upper management kids and/or family friends, high turn over, purposely hire people when it’s busy knowing they will fire instead of paying the longer term employees better, upper management yells at people and allow others to yell at employees, upper management now stays home after covid but make everyone else go into office everyday, no raises or very long in between even if high performer, and owners will ignore the people actually making money in meetings to only address upper management. The only reason long term employees stay is out of fear and laziness due to noncompete clauses and the fact that they try to enforce them to keep people they fired from working at competitors. Entire place is trash and they make place look good for articles on great places to work when it’s all a show. Terrible overall environment!! Their competitors pay much better and not as toxic.

      avatar
      Smith Response
      3y
      Smith is an entrepreneurial company, and we reward those who take initiative and seize opportunities. We value the expertise and insights of our high performers, and we encourage employees to tap their networks for open positions through our employee-referral program. Smith offers a competitive pay structure, including uncapped commissions for our salespeople. When appropriate, Smith also offers remote work opportunities to proven employees at all levels. We strive for excellence and integrity in all facets of our business, but if that does not align with your values – as demonstrated in this defamatory and delusive review – perhaps you would be better suited finding work elsewhere. Please reach out to HR or your manager if you would like to discuss further. Note: Smith has flagged this review to Glassdoor's moderation team due to the false statements contained within it.
      1.0
      17 Aug 2017

      50 shades darker

      Receptionist
      Recommend
      CEO approval
      Business outlook

      Pros

      There are benefits: health insurance, vision and dental.

      Cons

      -No advancement opportunities: this is very rare -No bonuses: they stop given them years ago supposedly because they were going to increase earning yearly but that doesn't happen either. -No payment increase -Work overload: your tile doesn't mean anything, you can be given a tone of things to do, leave you with the same tile and not give you a payment increase. -A lot of favoritism: this is an every day thing.

      1.0
      12 Apr 2018

      No Management

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Many hard working employees here.

      Cons

      Too many people only talk but not do valueable things. Hard working people are ignored. Management makes no rule for people to follow but doing favortism. Trading Management is no management. They only care if owners are happy but never think for business and people. Raise is rare and only to the ones kissing up to them.

      Viewing 1 - 3 of 212 Reviews
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      Glassdoor has 247 Smith reviews submitted anonymously by Smith employees. Read employee reviews and ratings on Glassdoor to decide if Smith is right for you.