Smiggle Reviews

3.0

41% would recommend to a friend

(567 total reviews)
avatar

John Cheston

33% approve of CEO

28% positive business outlook

Smiggle has an employee rating of 3.0 out of 5 stars, based on 567 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Smiggle employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

567 reviews
1.0
15 Sept 2019
Recommend
CEO approval
Business outlook

Pros

50% staff discount. Made some great friends for life.

Cons

They scrapped bonus incentives for staff which were already unrealistically high and unattainable. Now there are no rewards for good work. Our store consistently makes budget and goes above and beyond but there is never any reward and instead, all we get is management telling us to do better. Promos change almost every few days and there are not enough hours to change everything around in the store AND unpack the huge amounts of delivery boxes that come in AND help customers. Lone trading 90% of the time. Store managers are grossly underappreciated and underpaid by the company for how much work they actually do. They even cut hours recently which is ridiculous considering how much there is to do. No chances of pay rises or progression. Honestly, this is good as a first job to get retail experience for a few months but you are better off leaving after that.

3.0
15 Jan 2023

Smiggle

Recommend
CEO approval
Business outlook

Pros

Occassional incentives 50% discount at your home store Great teams and workplace culture

Cons

No pay rise as responsibility increases Not enough hours Not enough recognition for your hard work

4.0
14 Dec 2022

Good student job

Recommend
CEO approval
Business outlook

Pros

Fairly easy job to understand and navigate. Plus get to try out cool stationary/toys etc.

Cons

Some parents would actually leave their kids to play with pens, colouring in pages, and slime while they go shop! We wouldn’t realise until suddenly there’s an unaccompanied kid inside running about.

Viewing 1 - 3 of 567 Reviews

Glassdoor has 639 Smiggle reviews submitted anonymously by Smiggle employees. Read employee reviews and ratings on Glassdoor to decide if Smiggle is right for you.