SmartSource Rentals reviews about "management"

Senior management out of touch

There are some cons with smartsource. I love where I work but these cons are major and need to be addressed. 1. No recognition for the techs for executing a successful show. We are the first to get blamed when the sales person leaves off a piece of equipment that did not come over or the send an order that is like 6 pages and we have to turn it over in hours. when it goes right, We hear that the sales person is getting the bonus money and the praises , while the guys who made it happen are being yelled at for nor getting it done fast enough. Or thepromise the client that a piece of equipment is wireless wen their is not such way or device to do that. the same standards of excellence that is imposed on the techs should go double for sales. they need to know what they have and how to sell it to the client and give the field the time to do it right. 2. a clear path for advancement and how to work on that path. It fells like the path is not even there. Myself for example , I would like to go towards project management but I have not even been given a way to advance in the company. I would like to do more traveling to bi shows and yet have no way of knowing how to be part that. It is demoralizing and upsetting. especially when I live in a very expensive state like California where the cost of rent can be as high as a monthly paycheck 3. the pay. We are highly skilled techs and yet , at times (not eric and I know this is out of his control) we are treated no better than burger flipper at the local choke and puke. When you look at what we do in total, just one part of our job would have us being paid far more than the techs are being compensated for. A straight computer imager for example is paid the same as the techs smartsource. The truck driver is paid on average $3 to $4 more an hour, and I am not going to go into the boothe hangers that hang our equipment that are paid far more. It is upsetting when we are on site with a guy who looks like he woke up nursing a bottle of jack bragging about the boat he just purchased. then you have to hang everything because he has no idea what is he is doing.

Inflexible schedule, constant schedule changes, difficult management

Bad Management/ work hard- don't ask for anything

Sometimes job duties will be given to you as "temporary" due to turnover in your department but become permanent without proper discussion and recognition.

Management from mid level to top is terrible, run by private equity company that only cares about revenue not people

Working environment is treated like the Old West where Management scolds you for pointing something out that won't work and you're willing to fix it, but can't because it was an order that was not taken seriously due to the short handedness for prep and lack of efforts placed to make up for management who are unwilling to help by talking with sales so you have to do the job for them and speak with Sales. While attempting to be productive Sales is now yelling at you for pointing something wrong and now you're dealing with anger from management, sales, and for some reason all of this reaches regional management and YOU look bad. Oh, let's not forget how the customer is upset because now they don't have what they requested for their event, which is exactly what you pointed out to sales.

Very poor marketing and brand campaigns. Poor website development and SEO.