Sidebench Reviews

4.7

91% would recommend to a friend

(39 total reviews)

Kevin Yamazaki

92% approve of CEO

93% positive business outlook

Sidebench has an employee rating of 4.7 out of 5 stars, based on 39 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Sidebench employee rating is 27% above average for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

39 reviews
1.0
14 Jun 2017

Incompetent, borderline fraudulent

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Sidebench has an impressive sales team which has the ability to land projects that they are 0% qualified for (no prior PM experience in the industry, no in-house development team, etc.). Their ability to dupe clients into believing that they're a premier VR, healthcare, and web/mobile application development team is unrivaled. But, hey, they do it with a smile on their face.

Cons

- A vast majority of projects are delivered late and/or broken. Sidebench uses these first broken products as opportunities to upsell a "Version 2"...which wouldn't be necessary if V1 is done properly in the first place. - Sidebench produces products which are 95% white labeled. Those big brands that appear on their website? Yeah...chances are their products weren't developed by Sidebench. - They seek out clients with deep pockets, outsource to (often incompetent) remote freelancers, and do little but act as the "man in the middle." You'd be better off hiring a competent freelancer or contractor directly. - Until recently, they had no in-house developers. As of this review, they now have one iOS developer.

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Sidebench Response
8y
Thank you for your response and for your compliments about our sales team. We’re sorry that you have such a negative impression of our capabilities, deliverables, and ethics. However, we believe you may be misinformed. First and foremost, we are wholly transparent with our clients and employees about our development process. We have in-house technical architects and skilled project managers that work with our development partners who are sourced from all over the world. Contrary to you labeling them as freelance developers, they’re actually our partners who we’ve been working with for quite some time. Concerning your comments around Sidebench “conning” our employees and clients, that is simply not true. Our employees enjoy plenty of opportunities to grow in a small, agile work environment. And, again, we’re wholly transparent with our clients about our development process, including their deliverables. Often times, with our small startup partners, we’re only contracted to deliver the first version and can only deliver a product that aligns with their budget. Ideally, we’d like to be long-term partners with each client and create newer and better versions of all of our projects. Thank you for leaving your concerns on our page, but, again, we believe you’re misinformed. We encourage you to reach out to us directly so that we can give you a full overview of our processes and address your concerns more completely. Thank you!
1.0
28 May 2017
Recommend
CEO approval
Business outlook

Pros

The company is kind of a fraud. Don't work here. The projects they work on aren't real. It seems cool at first but I'm having trouble finding pros

Cons

Almost everything except some of the people are nice. The project leaders are all over the place, they avoid communication instead of being direct, and the company suffers

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Sidebench Response
8y
Thank you for reaching out and sending us your feedback. We wish you could elaborate further on your claim that we’re a fraud or how our projects aren’t “real”, because the products we create here are, in fact, very real. You can visit our site to learn more about them or you can even find some of them in the App Store. Pertaining to our people and our management style — we think we have some really nice people here too, a lot of them actually. When it comes to managing them, Sidebench is rarely micromanaging and prefers a hands-off approach in most cases. Perhaps you were a part of an isolated incident, but to have the type of success that we’ve had here, we rely heavily on our employees to work independently and we give our staff a lot of room to do so. We’re sorry you didn’t have an enjoyable experience here, but we encourage you to reach out to us directly to clarify your feedback so that we can prevent these alleged situations in the future. Thanks again!
2.0
17 Dec 2018

Better Opportunities Elsewhere

Recommend
CEO approval
Business outlook

Pros

Catered lunches. Friendly millennial coworkers.

Cons

I can attest to the negative reviews. Having worked deeply with their implementation team I got a good sense of their organizational structure and processes around prioritization, and client tactics. etc. I wouldn’t go as far to say the company deals in fraudulent work. However, the product managers, designers, and developers - of which are mostly outsourced to resources that barely know English - are junior at best. Considering their hourly rate you'd think they’d assign a bit more expertise and seniority to their accounts. Communication with their team was largely painful for their clients mostly because their development resources are remote in other countries. Seldom did their developers deliver anything on time and within scope, and most project status updates consisted of what didn’t get completed with a longwinded explanation of why they’ll need more time (and a lot more money) to get something done - which makes sense because this is predominantly how they stay in business. Designers like to tout they have industry experience in whatever industry their clients are in. If this isn't a flat out lie to obtain clientele I don't know what is. If you're a designer looking for work I'd say this is a good place to start because you'll be using the latest design tools, and also get a good sense of the latest tech out there to prime your career. But I'd try to keep your time there short. If you’re looking to start your career in Product Management I’d stay away from Sidebench. Their product managers are glorified Project Managers - make no mistake, there’s a huge difference - and their execution team depends heavily on client product managers to do the leg work for them. They are neither data driven, nor do they possess the resources in house to make educated recommendations to their clients in the absence of data. Their prioritization methodologies are lackluster, elementary, and are pulled out of a handbook. Anyone can read a book on product management, but it takes PM expertise to apply them to their respective business environments. I would also be hesitant to start your career as a developer or here. Like I said, their work is elementary at best, and you can’t expect to learn much if you’re just starting and your peers are in the same level as you. There is hardly any room to learn since your work is constantly being scrutinized by the client, and you are working in a waterfall environment. Better to try your hand at a company that has an actual product to build rather than doing agency work.

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Sidebench Response
7y
Thanks so much for the thorough feedback! We always appreciate former team members taking the time to air their thoughts on their experience while working with us. In our response, I’d like to address your concerns and issues point by point. First, the idea that our PMs, designers, and developers are mostly outsourced is untrue. It’s fairly common for Sidebench to bring in subject matter experts or contract help when necessary, though these examples are in the minority and are always transparently communicated to our clients. In the past, we’ve worked with offshore developers, but after acquiring and integrating our 25+ person development team in Q2, we’ve been relying on them as our sole development partner. This has streamlined our communication processes with clients and employees during development sprints and added numerous efficiencies to our internal processes. Our designers, though some are junior, strive to polish their expertise for each client. During times when our designers are not experts in a specific area, we either bring in a subject matter expert to help fill any gaps in their knowledge or we open up their schedules so they can properly research the type of industry/client they’re working with. User and industry research have been, and will continue to be, one of our strong suits here. We see this as a great learning opportunity for junior talent and a great opportunity to collaborate directly with our clients. In regards to Product Management, we’ve recently realigned our delivery teams to better utilize their unique skill sets. Our delivery team is now a balanced team of Project Managers and true Product Managers. They’re complimentary pieces to one another and this new dynamic helps maintain project timelines and client communications while also bringing high-level strategic product expertise to the table. We feel as though this split has allowed us to be more thoughtful in making informed decisions from available data as well as stretch our capabilities far beyond “elementary” practices that could be “pulled out of a handbook.” Agency and consulting work isn’t for everyone, but we deeply value multitaskers and self starters who are master jugglers when it comes to balancing clients, projects and their priorities. As we continue to grow, we’ll continue prioritizing adding more senior talent on our roster and we look forward to continuing to deliver high quality work to our clients and partners in 2019.
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Glassdoor has 48 Sidebench reviews submitted anonymously by Sidebench employees. Read employee reviews and ratings on Glassdoor to decide if Sidebench is right for you.