ShipBob Reviews

4.2

78% would recommend to a friend

(456 total reviews)
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Dhruv Saxena

91% approve of CEO

75% positive business outlook

ShipBob has an employee rating of 4.2 out of 5 stars, based on 456 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ShipBob employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

456 reviews
1.0
29 Apr 2020

Don't Listen to fake reviews

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Unlimited PTO (when you can take it) -Snacks -Pretty good health benefits -It can feel exciting being a part of a high growth startup

Cons

Let me start by saying that the whole company had a very big initiative to push for positive reviews. This included going after customers to write good reviews and also asking all the employees. So I would say take all the good reviews with a grain of salt. Overall, from my experience I learned that the founders were pretty smart and cool people. They started something special and really believe in the vision. However being so young and in the pocket of VCs that funded them, they had to hire a few "experienced" people at the C level and as VP. Let me tell you, some of these people are either enormously incompetent, not having any idea what to do or are just devious and backstabbing. I honestly don't think the management cares about their employees one bit. They will give you a lot of empty promises and try to pump you up but have 0 loyalty to you. The company always talks about being a "startup", but know that it's very hierarchical and they're trying to become more so. The leadership team just keep giving themselves new and higher titles every few months (along with I assume pay bumps), while the rest of the employees get nothing. They are also extremely secretive for some reason. They would keep things like moving a warehouse of capacity issues a complete secret from employees until the very last moment which created huge issues because sometimes customers would find out about this before the employees. I personally had to quit as soon as I could and I am glad I did so. I highly doubt my job was in danger of being cut but they did lay off a huge part of their workforce recently using the COVID crisis as an excuse, even though their revenue was actually growing quite a lot. P.S. you are also going to be severely underpaid.

2.0
11 Aug 2018
Recommend
CEO approval
Business outlook

Pros

For small, casual business owners, ShipBob is a dream solution. Overall, it's a fun place to work mostly because they're no 'grownups' present.

Cons

Despite trying to be good, the senior leadership is toxic. It's no secret that bad things have been done since the earlier days and they try to brush it off with 'feel good' gimmicks to make us forget

1.0
30 Sept 2024
Recommend
CEO approval
Business outlook

Pros

permanent work from home facility provided

Cons

They are good in doing fake marketing of ShipBob while having the discussion with potential candidate. They will be scheduling multiple meetings with the leadership before you join and everyone will repeat the same fake marketing. Pathetic work culture, they does not value you personal life , you are just a low wage labor for them. Outside day to day work there will be multiple unnecessary reviews with leadership just to distract you from your work and put unnecessary pressure on you. According to them you know everything and deliver anything within a day. Director managers promote working on holidays and weekends, if you does then will be in good book else you will be the candidate for firing. Director, managers only job is to micro management and ruin your personal life and happiness.

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ShipBob Response
1y
Thank you for the candor in this review and the experience you have shared here absolutely does not reflect the employee experience we strive for every employee globally to have during their tenure with ShipBob. In the 4 years since ShipBob India was established, the region has been a critical part of our culture and success across the entire business. We'll share your feedback internally.
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Glassdoor has 474 ShipBob reviews submitted anonymously by ShipBob employees. Read employee reviews and ratings on Glassdoor to decide if ShipBob is right for you.