Shiftkey Reviews

3.3

49% would recommend to a friend

(277 total reviews)

Mike Vitek

59% approve of CEO

41% positive business outlook

Shiftkey has an employee rating of 3.3 out of 5 stars, based on 277 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shiftkey employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

277 reviews
1.0
30 Sept 2021

Waste of time

Recommend
CEO approval
Business outlook

Pros

Nothing good about this app. It's a waste of time

Cons

Shift requests are never replied. Agency let's facilities get away with this nonsense.How can a nurse request a shift 5 days in advance and the facilty keeps the shift pending acceptance till the very day of the shift. It's either a yes or a no. Facilities should reply to our requests in time so as we can pick up with other agencies. Most of the shifts on shift key are non existent, they are just put there to keep the app busy. I also use fleet nurse and once u request a shift it is your on the spot. I would not recommend this agency to anyone.

1.0
29 Jan 2023

Sold a false promise

Recommend
CEO approval
Business outlook

Pros

The company is truly a melting pot of people from race, religion, sexuality, age, gender, etc

Cons

The territory placement is not equal and frankly alarming. Many new hires are placed in new territories and expected to grow that with little to no training and I mean no help at all. The leadership is very unsettling. These Friday wrap ups seem surreal and motivating until you are putting out fires on holidays, your kids dance recital, 12 at night, the list goes on. The company stressed work life balance in your interview and first day. But training starts at 8AM to 6PM and you are told once you get your territory that you are actually working 24/7 and expected to answer and return all phone calls, because obviously hospitals and care centers are 24/7. There is a lack of transparency. Once a company starts to grow this is a big factor. People with experience are kept not because they positively contribute. But because it would be too difficult to retrain someone and replace. Now the commission… Incredibly unclear and unfair. They do not run credit checks on facilities. So if you bust it for a facility and they cap on a $300,000 credit limit, they don’t pay, change there llc the company sues, months later they get paid (shiftkey) you get nothing. Another AM signed a 20plus MSA and the company went back on their SA policy and won’t pay the guy for his facilities signed on. Trying to compensate him for half. I started with a class of 9 people and only 2 are left. I watched in week 1 someone’s stuff being packed up… how could they have determined if he was good or not? He had 2 kids. 4 more left go in a matter of 2 weeks. One guy walked out. Just a very unsettling feeling. They say they have a no tolerance policy and they protect the company so if someone is not contributing to the atmosphere they will be fired and “walked out”. However the leadership is not great. If the owners actually new. If they actually sat next to the people they have promoted. Man they might rethink a few decisions. There are maybe 100-300 in the building and I have never been approached or said hi to my the owners or C suits. I’ve waved or tried to say good morning. But the atmosphere is stressed, money hungry, and cold. Nothing like family

1.0
13 Jan 2022

A Waste of time

Recommend
CEO approval
Business outlook

Pros

Your schedule if somewhat flexible and the pay is ok not anything to brag about.

Cons

First and foremost I tried to take the right approach with these people while working there. Management was a complete joke and this is not an opinion. After a month of working there, one of the managers told me that I wasn’t growing the Alabama territory fast enough which was funny to me. Atlanta was my original region but they switched it to Alabama for unknown reasons. I didn't beg I simply left in a classy manner. The manager told me that I should try back once I have more experience in sales. I think the real reason was personal and I have an MBA so I was overqualified.

Viewing 1 - 3 of 277 Reviews

Glassdoor has 509 Shiftkey reviews submitted anonymously by Shiftkey employees. Read employee reviews and ratings on Glassdoor to decide if Shiftkey is right for you.