Sheraton Reviews

3.6

56% would recommend to a friend

(1,962 total reviews)
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Frits van Paasschen

61% approve of CEO

44% positive business outlook

Sheraton has an employee rating of 3.6 out of 5 stars, based on 1,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sheraton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

2K reviews
1.0
28 Mar 2018

AVOID THE WALL CENTRE

Recommend
CEO approval
Business outlook

Pros

Good hard working people work here but they stay at the bottom

Cons

Biggest con is upper Management, they lie to your face and make you trust them until they backstab you

1.0
25 Jan 2018
Recommend
CEO approval
Business outlook

Pros

You get free meals and a uniform

Cons

Where do I start, management are awful only care about the budget not the staff or creating a great team or making sure the hotel can be 5 star. British people get discrimination and get pushed aside. Everyone is two faced and tell terrible lies about each other. The staff turnover is very high and no one cares. The work load is very high not enough time to create a 5 star room the guests expect. They e are terrible they don't listen or care but they sure do love handing out false discipline. All the good workers get complained about by the lazy managment who do nothing but create problems not solve them.

2.0
6 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Learning experience working for a full service Hotel. Great name to put on your resume. Discounts at other Hotels.

Cons

I am very surprised to be the first person writing about this property. Staff is unreliable on showing up due to everyone hating their job including upper management. Everyone is burned out because they are doing more than one job title for very little pay. No room for growth. They would rather hire someone to replace a position in the sales or reservations department from the outside instead of promoting within. The rooms were hardly ever ready by check in time due to housekeeping not receiving the linen on time or not having enough linen to have the rooms ready on time. They claimed the company was low on finances to fix the current issues in the hotel; However, you would hear about new properties being built.

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Glassdoor has 2,586 Sheraton reviews submitted anonymously by Sheraton employees. Read employee reviews and ratings on Glassdoor to decide if Sheraton is right for you.