Does Shane Co. pay their employees well?

According to anonymously submitted Glassdoor reviews, Shane Co. employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Shane Co.. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Shane Co.?

62% of Shane Co. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shane Co. 3.3 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Shane Co.?

Sales Associate (104) , Jewelry Consultant (61) , Sales Diamond Consultant (29) , Diamond Consultant (19) , Sales Consultant (15) , Sales Manager (15) , Assistant Store Manager (12) , Sales (12) , Customer Service Associate (10) , Store Manager (10) , Assistant Operations Manager (9) , Bench Jeweler (9) , CSA - Customer Service Associate (8) , Operations Manager (6) , Sales Representative (5)

What are the pros of working at Shane Co. according to real employee reviews?

"Yeah the pay is good." ((in 66 reviews)); "They had overall great benefits" ((in 59 reviews)); "Company spends a lot of time talking about their great culture but I didn't see it in practice." ((in 41 reviews)); "The people you meet here are great" ((in 33 reviews)); "My team was amazing!" ((in 19 reviews))

What are the cons of working at Shane Co. according to real employee reviews?

"No work/life balance" ((in 26 reviews)); "The company has a couple stores in a handful of states and very little room to advance unless your manager dies because apparently, there is no way a manager can do any wrong, even when the policy is that manager and employee are not to fraternize and your manager is best friends with the grumpiest employee and had also slept with another one." ((in 21 reviews)); "Extreme favoritism and laziness." ((in 16 reviews)); "Retail Hours are long Politics behind the scenes" ((in 15 reviews)); "Upper management is hardly ever in the office and trying to get information can be difficult." ((in 9 reviews))

What are employees saying about Shane Co. redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Shane Co. redundancy and their outlook for job security at Shane Co. in 2026.

Shane Co. Reviews

3.7

62% would recommend to a friend

(582 total reviews)

Tom Shane and Rordan Shane

79% approve of CEO

65% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.9

Compensation and benefits

3.6

Culture and values

3.5

Career opportunities

3.4

Senior management

3.3

Work/Life balance

Shane Co. has an employee rating of 3.7 out of 5 stars, based on 582 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shane Co. employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

582 reviews

5.0

6 May 2026

Great people and benefits, but work-life balance suffers

Sales manager

Recommend

CEO approval

Business outlook

Pros

Great people Great Benefits Fun Environment

Cons

Work-life balance Lack of Clear growth path

Shane Co. Response

1mo

Thank you so much for the review and your willingness to provide important feedback. We are thankful to have you as part of our team!

5.0

7 Apr 2026

Best company I’ve ever worked for

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Positive environment, inclusive family-like culture, and superior customer experience. The higher ups in this company genuinely want everyone to win, and it’s so refreshing.

Cons

I see many reviews on here complaining about having to work nights and weekends. It’s unrealistic to think that retail wouldn’t require that. If people don’t want to work nights and weekends, a retail environment isn’t the right fit. I have no cons to list, Shane Co is incredible.

Shane Co. Response

2mo

Wow! We certainly love to see this feedback! You are describing exactly the environment we work so hard to create, and it is great to know that's what you are feeling in your store. Thank you for sharing!

5.0

11 Nov 2025

Put in the effort, show up on time, invest in personal development

Sales manager

Recommend

CEO approval

Business outlook

Pros

Bonus structures, benefits, personal development support. As long as you show up on time, put in effort… you’ll be successful. The managers all want you to succeed as that’s how they succeed. The only people I saw who didn’t succeed were because they were not a cultural or personality fit for a sales role… so be open to learning new things, be humble during training and be a go-getter during the sale. That’s it folks!

Cons

It is still retail so call-outs and staffing changes can mean being understaffed at times.

Viewing 1 - 3 of 582 Reviews

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Jobs at Shane Co.

Customer Service Associate/ Senior Customer Service Associate (Full-Time)

Assistant Sales Manager (Management Trainee)

Bench Jeweler (On-site)

Bench Jeweler (On-site)

Bench Jeweler (On-site)

Shane Co.

Shane Co. Reviews

Ratings by category

Reviews by job title

Great people and benefits, but work-life balance suffers

Best company I’ve ever worked for

Put in the effort, show up on time, invest in personal development

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