ServiceNow Manager reviews

4.3

77% would recommend to a friend

(63 total reviews)
avatar

Bill McDermott

81% approve of CEO

75% positive business outlook

Manager employees have rated ServiceNow with 4.3 out of 5 stars, based on 63 company reviews on Glassdoor. This indicates that most Manager professionals have an excellent working experience there. ServiceNow is rated in line with the average (within 1 standard deviation) by Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

63 reviews
5.0
11 Jan 2026

Culture

Recommend
CEO approval
Business outlook

Pros

One of the best culture in the Tech Industry

Cons

None so far, hope it stays that way

4.0
13 Nov 2025

Best Work/Life Balance

Recommend
CEO approval
Business outlook

Pros

Flexible schedules, pay, and remote environment offered (depending on position and proximity to onsite locations).

Cons

Feels like departments are siloed. Never-ending organization structuring,

3.0
24 Oct 2025

Manager

Recommend
CEO approval
Business outlook

Pros

Learning and development, advanced technology

Cons

Work culture, job security, leadership communication on goals

Viewing 1 - 3 of 63 Reviews

Glassdoor has 6,598 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.