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Service Response Partners

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Service Response Partners Reviews

3.8

61% would recommend to a friend

(82 total reviews)

Carol Higa

78% approve of CEO

47% positive business outlook

Service Response Partners has an employee rating of 3.8 out of 5 stars, based on 82 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Response Partners employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

82 reviews
1.0
15 Dec 2015

DO NOT WORK HERE

Recommend
CEO approval
Business outlook

Pros

Working at home and medical benefits.

Cons

Where do I start: 1. Management does not know how to treat employees like actual people. At some point during my employment, employees became numbers, and bodies to have do the job for as little money as possible, instead of people they actually cared about and wanted to succeed. The employees that do the most, the highest quality of work, and are the most loyal are constantly put down, when they are given far too many duties for anyone that is human to actually handle. 2. Complete lack of training on every level. This is an IT related job and the training does not include relatively any IT training. If you aren't an IT person don't apply, they don't train you. They'll throw you on the floor to the wolves. The attrition here is ridiculous. If you are an IT person, don't work here. You can make WAY more money somewhere else. 3. The pay is extremely low for what you have to deal with on a daily basis. 4. The delegation of duties is frustrating at best. Prepare to watch people who are horrible employees, that don't do their job, stay in their jobs forever, when any other company would have fired them AGES ago. If you are good at your job they will load on the duties and not reward you in any way. 5. Lack of any room for promotion. It's a very small company and if you don't happen to the "golden-person-of-the-moment" you won't go anywhere. 6. They also don't recognize employees for doing a good job. You could work for this company for years, and never get a thank you for doing a good job. There are also no raises given anymore, and no reviews. You never know how you are doing at any given time, unless you make a mistake. You will hear from management if you make a mistake, otherwise they don't care.

5.0
30 Jan 2017

Virtually Perfect!!

Recommend
CEO approval
Business outlook

Pros

Working virtually for Service Response Partners for the past nearly 5 years has been an absolute joy! No commute, no extra expenses, no time away from my family. My focus is always on the task at hand and providing superior service for our customers. Training is extensive, Management support is constant and Team connection is always present via our online Chat systems. This company has had faith in me from the very beginning an offered me consistent opportunities for growth and advancement. I am eternally grateful and hope to be with SRP for the remainder of my career.

Cons

I honestly have never had any. I have lost power or internet just a few times in 5 years and reported to management immediately. I have never been offline for long and always caught back up once my internet returned.

5.0
30 Jan 2017

Great Place to Work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company. Love the culture and how great the team works together to serve the client's needs.

Cons

Can't think of anything right now

Viewing 1 - 3 of 82 Reviews

Glassdoor has 93 Service Response Partners reviews submitted anonymously by Service Response Partners employees. Read employee reviews and ratings on Glassdoor to decide if Service Response Partners is right for you.