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Service Credit Union

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Service Credit Union Reviews

3.6

79% would recommend to a friend

(142 total reviews)
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David Araujo

87% approve of CEO

62% positive business outlook

Service Credit Union has an employee rating of 3.6 out of 5 stars, based on 142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Service Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

142 reviews
1.0
20 Jul 2016
Recommend
CEO approval
Business outlook

Pros

The members are amazing and appreciate everyone in the credit union. Coworkers cared so much, they basically trained me. You have a chance of moving up if you stay in the same position for years.

Cons

Not going to get far in the company unless you are a fan of being verbally abused. If you speak up they just shut you down and don't listen to a word you say. You can file formal complaints that HR says they are going to address but then they blow you off and keep you and your coworkers in an environment where your manager lies, is lazy, and does not care about the company. Bottom line, if you have morals or a strong ethical code, this is not the place for you.

2.0
4 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Pay advancements every year - about $.90, plus more if you advance to other positions in the contact center. 2 weeks paid vacation

Cons

Upper management does not value employees. You will be forced to be a loan officer or take on other responsibilities that you did not originally agree to. Management tends to not be willing to be flexible with the schedule. Most of the people that work there are completely inept at their job, and management does little to mediate this. However, they do fire people at the drop of a hat for silly reasons. Difficult to transfer out of the contact center to other positions.

2.0
29 Aug 2016

Great Company if you are at the Executive Level

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Has good benefits, excellent 401k

Cons

Will always back the Branch Managers whether they are right or wrong. Even when department is a revolving door of employees due to incompetent managers. If by chance an upper management person is terminated, its only because they are making executive level look bad, never because of the effects on the manager's staff. HR Dept needs to step up and do what an HR Dept should be doing. Do not brush situations under the rug.

Viewing 1 - 3 of 142 Reviews

Glassdoor has 144 Service Credit Union reviews submitted anonymously by Service Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if Service Credit Union is right for you.