SentryWorld Reviews

3.5

69% would recommend to a friend

(15 total reviews)
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Mike James

62% approve of CEO

73% positive business outlook

SentryWorld has an employee rating of 3.5 out of 5 stars, based on 15 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SentryWorld employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

15 reviews
2.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Your coworkers are great. Like any job in the service industry, you are in it together. You get to work in a really stunning environment. It is a beautiful location in Stevens Point. You get the opportunity to meet people from all over the world. Sentry is a large and continually growing company that brings people to the "small town" of Stevens Point.

Cons

It is a chaotic environment. Management shifts often, and due to that, it can feel like there is little structure. There is a large staff, so getting everyone on the same page just feels impossible. There is a strong attitude that, even as a part-time employee, it is your responsibility to be available whenever they are short-staffed. The low staffing is never the problem. Customers can be very rude, not limiting company executives. There are a lot of "higher-ups" (executives or important partners/investors) that will dine with us, and although some can be great to staff, others can be stereotypically underappreciative and less than understanding. Because it is one of the "nicer" places in the area, people often exude a sense of entitlement when coming in, making service with a smile difficult. You simply do not make enough money. The level of service they are looking for employees to exhibit, versus the compensation they are offering, is just not competitive enough to attract experienced, confident new staff. Tips are similar to what you could make anywhere else, and as a bartender, you make minimum wage. This just feels embarrassing for a company hosting golf events on a national scale. The bar tip-out from servers is also low. This is no fault of the servers, but a majority of service is usually making drinks for the rest of the restaurant, meaning a majority of our tips should come from that, and at the end of the night, I am lucky if I leave with $100 in tips.

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SentryWorld Response
1mo
Thank you for taking the time to leave a review. We’re proud of the atmosphere and experience we provide our customers at SentryWorld. Guests can enjoy a variety of options on our campus, from a family-friendly dinner to an upscale event for hundreds of people. We have high standards for our customer service—and it’s something we’re particularly proud of. At the same time, we value our employees’ feedback, and we look for opportunities to continually improve. I encourage you to speak with your supervisor—or me directly—about your concerns if you wish to discuss them further. Mike James – General Manager of SentryWorld and Vice President of Sentry Services
2.0
8 Sept 2023
Recommend
CEO approval
Business outlook

Pros

Well, I guess the benefits were good.

Cons

horrible tips, including a almost non-existent tip out from the servers. You would be lucky to make 100 dollars in tips on a 6 hour shift.

Viewing 1 - 3 of 15 Reviews

Glassdoor has 15 SentryWorld reviews submitted anonymously by SentryWorld employees. Read employee reviews and ratings on Glassdoor to decide if SentryWorld is right for you.