Does Selfridges pay their employees well?

According to anonymously submitted Glassdoor reviews, Selfridges employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Selfridges. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Selfridges?

69% of Selfridges employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Selfridges 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Selfridges?

Sales Associate (550) , Sales Assistant (99) , Brand Specialist (48) , Retail Sales Associate (48) , Manager (27) , Sales (22) , Department Manager (21) , Sales Consultant (15) , Project Manager (14) , Retail Assistant (14) , Sales Advisor (13) , Seasonal Sales Associate (13) , Assistant Manager (12) , Retail Sales Assistant (11) , Sales Manager (11)

What are the pros of working at Selfridges according to real employee reviews?

"If you're fortunate enough to be in a good team the people are great." ((in 114 reviews)); "Pay was good for a job that required carrying out cleaning standards and talking to customers." ((in 87 reviews)); "Good benefits to working here" ((in 75 reviews)); "Friendly colleagues that develop my social skill and learned how to be passionate with the customers." ((in 69 reviews)); "Great teams in parts of the business with loads of good people to work with." ((in 67 reviews))

What are the cons of working at Selfridges according to real employee reviews?

"Poor management and slow response to issues" ((in 143 reviews)); "Hours are long and overwhelming" ((in 126 reviews)); "HORRIBLE DISRESPECTFUL BULLY AND UNEDUCATED BONUS HUNGRY MANAGERS" ((in 88 reviews)); "No work life balance" ((in 42 reviews)); "Unsociable working hours" ((in 34 reviews))

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Selfridges

Selfridges Reviews

3.8

69% would recommend to a friend

(1,803 total reviews)

André Maeder

72% approve of CEO

52% positive business outlook

Ratings by category

4.1

Diversity and inclusion

3.7

Culture and values

3.7

Compensation and benefits

3.5

Work/Life balance

3.3

Senior management

3.2

Career opportunities

Selfridges has an employee rating of 3.8 out of 5 stars, based on 1,803 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Selfridges employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

2K reviews

5.0

26 May 2026

Great benefits and team, but always busy atmosphere

Waitress

Recommend

CEO approval

Business outlook

Pros

Great benefits, good atmosphere, and a good team

Cons

busy atmosphere at all times of the day

3.0

25 May 2026

grain of salt

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

very good. like much so

Cons

not good, like not so much

3.0

23 May 2026

meh

Online fulfilment

Recommend

CEO approval

Business outlook

Pros

could be nicer to employees

Cons

very bad managers some times

Viewing 1 - 3 of 1,803 Reviews

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Jobs at Selfridges

Waiter - Brass Rail Restaurant (Full Time, Fixed Term)

Stock Handler - Accessories - Full-time

Stock Handler - Accessories - Full-time

Sales Associate - Wineshop (15 hours)

Waiter - Brass Rail Restaurant (Full Time, Fixed Term)