Does SecondStep pay their employees well?

According to anonymously submitted Glassdoor reviews, SecondStep employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at SecondStep. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at SecondStep?

53% of SecondStep employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SecondStep 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the pros of working at SecondStep according to real employee reviews?

"Great job role and colleagues do ama zing work" ((in 3 reviews))

What are the cons of working at SecondStep according to real employee reviews?

"Salaries poor and bordering on unacceptable for front line staff." ((in 5 reviews)); "The pay is less for most roles than it would be for other organisations." ((in 4 reviews))

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SecondStep

SecondStep Reviews

3.6

53% would recommend to a friend

(26 total reviews)

Aileen Edwards

41% approve of CEO

41% positive business outlook

Ratings by category

3.7

Culture and values

3.5

Work/Life balance

3.3

Diversity and inclusion

3.1

Senior management

3.1

Career opportunities

2.8

Compensation and benefits

SecondStep has an employee rating of 3.6 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

26 reviews

5.0

6 Aug 2025

Excellent place to work

Team manager

Recommend

CEO approval

Business outlook

Pros

Great culture Trauma Informed Excellent values Flexible Great colleagues

Cons

Not a huge fan of the open plan offices as find it too noisy

5.0

14 Jul 2023

Great company

Recovery navigator

Recommend

CEO approval

Business outlook

Pros

Lots of high quality training Compassionate managers Manageable workload

Cons

Not a lot of career progression within the company but the role opens lots of opportunities in mental health work

5.0

21 Aug 2022

Pretty good

Recovery coach

Recommend

CEO approval

Business outlook

Pros

Always seem to have had nice managers whilst working here.

Cons

Pay is low for the sector.

Viewing 1 - 3 of 26 Reviews

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