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Screen Magic Mobile Media

Engaged employer

Screen Magic Mobile Media Reviews

4.3

83% would recommend to a friend

(144 total reviews)

Nitin Seth

92% approve of CEO

81% positive business outlook

Screen Magic Mobile Media has an employee rating of 4.3 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Screen Magic Mobile Media employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

144 reviews
5.0
27 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Working as a Salesforce Administrator offered strong ownership over system configuration, user management, reporting, and dashboards. I gained exposure to cross-functional requirements, automation through flows and process builders, and integrations supporting business operations. The company encourages sharing ideas to improve workflows, and you get the freedom to optimize processes that help both internal teams and customers. Collaboration with sales, customer support, engineering, and operations is smooth, and the overall environment is supportive, team-oriented, and focused on continuous improvement.

Cons

Managing simultaneous requests from multiple teams can be demanding at times and requires strong prioritization. During critical business periods, occasional urgent fixes or quick turnarounds may be needed to ensure uninterrupted operations.

5.0
21 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Direct interaction with global customers, handling onboarding, support, and escalations. Ability to drive improvements in customer processes and satisfaction metrics. Collaborative environment with sales, product, and engineering teams. High ownership and recognition for proactive problem-solving.

Cons

Workload can spike during product releases or compliance updates. Requires balancing multiple customer priorities simultaneously.

5.0
20 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Working as a Senior Manager – Customer Support gave me strong exposure to global customers and different business markets. I handled escalations, supported 10DLC and A2P compliance for the US region, and worked with customers using Salesforce, Zoho, and the mobile app. There is good cross-team collaboration with sales, product, engineering, and compliance. You get the freedom to improve processes, suggest changes, and work on projects that help customers and internal teams. The company encourages teamwork, learning, and open communication. Efforts are noticed, and contributions are appreciated. Overall, the role offers ownership, responsibility, and the opportunity to make a real impact on customer experience.

Cons

Customer support can get demanding at times, especially during major product releases or compliance updates like 10DLC. Workload may increase during such periods, but with proper planning and team coordination, it stays manageable.

Viewing 1 - 3 of 144 Reviews

Glassdoor has 153 Screen Magic Mobile Media reviews submitted anonymously by Screen Magic Mobile Media employees. Read employee reviews and ratings on Glassdoor to decide if Screen Magic Mobile Media is right for you.