Scope Reviews

3.1

48% would recommend to a friend

(269 total reviews)

Mark Hodgkinson

36% approve of CEO

28% positive business outlook

Scope has an employee rating of 3.1 out of 5 stars, based on 269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Scope employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

269 reviews
1.0
1 Oct 2018
Recommend
CEO approval
Business outlook

Pros

The people are some of the nicest that I have worked with (this excludes management)

Cons

I would listen to the negative reviews as I didn’t and have suffered since. Scope has huge potential but the cons outweigh the pros! Office location While the office is new and sparkly, the location is out in the sticks and is really too small for the workforce. You have to get a shuttle bus to the campus and they can delay you greatly. On site there are no shops to grab a quick bite and the nearest canteen will be charging you £7 for a hot meal! You can only eat in the kitchen (even snacks!) which means that during lunch the whole office is noisy and there are limited places to sit. The summer is fine as the weather is lovely but I am dreading the winter. No where to have private conversations as everything is open plan so I sat next to someone getting scolded during a 121. Yes! It was in the open and this is common. Since moving, I have heard two colleagues inform their manager of a family death, that they would be having a probation review and that changes were being made to a team before it was announced! No privacy and the meeting rooms are way too small for the organisation. There is no reception once you reach the floor where the office is on and also no CCTV on the floor (I lost something and asked security to check! They couldn’t!) which is dangerous for staff and visitors. The doors stay open for a long while so anyone could walk in. Senior Level management Hands down, this is the worst senior level management that I have worked for. EB do not like each other and you can tell- they are hostile towards each other and even to staff. Directors will not say hello to staff in the canteen or if they are sitting next to you but promote ‘a friendly culture’ and have all the correct words to try and facilitate what they want workers to achieve. Lots of unfair promotions, sabbaticals and redundancies, whenever the director feels like it. I have witnessed three on the spot sabbaticals by one director since I joined in January, one promotion to a job which was not advertised and the director made it up and countless redundancies or firing! They fire a lot before probation so employees have no leg to stand on. There is no leadership at all and all just feels like a huge mess! A change of culture needs to happen and good people are leaving due to the politics which you wouldn’t expect in a charity, especially a disability charity. HR HR is not there to be a diplomat but is ALWAYS on the side of the manager and lots of corrupt proceedings going on. Many good employees will disappear ‘into the night’ after being scapegoated or forced out due to not being liked by senior management. This always happens during probation so ensure that everything is in writing, however, it makes no difference as all final decisions are by the ‘manager’. Even though it is a disability charity, they DO NOT lead by example and create a positive workforce for disabled employees. If you have a disability that requires adjustments, they will make the adjustments, as they are required by law. However, if you have suffer from mental disability then I would avoid at all costs. There is nothing in place to help colleagues or even assist managers and in the words of HR ‘you cost Scope money when you are not in’. HR are very lackadaisical, it took 3 months to amend my NI number due to no one responding but it’s a joke without scope that if you are going to contact HR, you will get laughs. They are trying to promote employers to hire disabled people but in actual fact are failing in their own organisation! Lots of corruption and office politics which you would expect from a large corporate organisation. Scope is rife with unethical practices which may change once the CEO leaves and is replaced.

1.0
20 May 2025
Recommend
CEO approval
Business outlook

Pros

We get paid on time.

Cons

Without a doubt this is the worst place I have ever worked. Leadership is more ineffective than anything I’ve experienced. No this is not because of the current redundancies being proposed, I’m not directly effected, it’s because of a culture of top down, toxic secretive and incompetence from the very top permeating every element of the organisation. The lack of transparency, the lack of bringing people on a journey, the lack of any kind of accountability amongst the ELT. Honestly, Donald Trump would probably do a better job. If you have a job, do not join Scope you will regret it!

avatar
Scope Response
11mo
Hi, thanks for your review. It certainly gives food for thought. We have been working with colleagues over the last 18 months as we have developed our story of change. We knew following the launch of our new strategy that we could not remain the organisation we were. We have also felt the external pressures of rising costs. We have begun the journey of change. I would be particularly interested if you would care to share your thoughts on where transparency and accountability could be improved. There are many ways to share that with us through our speakup email, through our internal comms broadcast questions form, through your colleague rep. I would also very much welcome a conversation. Please do reach out, Louise
1.0
21 Apr 2025

Leadership is on another planet

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Teammates. Lots of wonderful people work here. They are what make it survivable.

Cons

Leadership. The entire executive leadership team is completely detached from reality. One is openly ableist - not good for a disability charity. Another wants to replace the workforce with AI. As a collective, they are determined to throw away money on vanity projects with no return on investment and now the organisation's finances are in the depths of hell as a result. They are currently proposing massive redundancies for the second time this year. Of course, they've kept their own jobs safe. Instead, despite a commitment to becoming an anti-racist organisation, their proposals disproportionately negatively affect people of colour. Despite being a disability charity, their proposals disproportionately affect disabled employees. They also disproportionately affect women. Funny how white non-disabled men come up ahead in the redundancy proposals given that they also come up ahead in leadership. The pension is the bare legal minimum, and they expect us to be grateful for it. They refer to it as a benefit and a perk. It's not. It often feels like we're in the trenches. We are routinely expected to work additional hours to complete non-essential tasks because it will make someone more senior look good. Workload had increased exponentially despite much lesser resource and man power. And leadership promise it will change, and have been promising for 2 years. Yet it continues to get worse on all fronts.

avatar
Scope Response
11mo
Hi, Thanks for taking the time to leave a review. I am glad you can see some positives of working at Scope through the great people you work with. Scope has been going through a period of significant change. As costs have increased and income become harder to bring in we have had to review how we operate. We took action in Retail which has stemmed the significant losses from last year. This then meant we needed to review and reduce the size of our Corporate Services. We have worked hard on our equality impact assessment findings since the opening of consultation. We committed to looking at additional mitigations for any marginalised groups where initially we found a disproportionate impact was being proposed. We will know how successful that has been once the restructuring is complete. We know our pension is based around the auto-enrolment approach. We have previously modelled increases and discussed with our colleague forum about whether to invest in the pension or in salary increases. We invested in salary increases as a result. As we move through the consultation we’ll be focusing on new ways of working. I am keen all our colleagues get involved and are part of the solution to make Scope a better place to work. Kind regards Louise
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Glassdoor has 301 Scope reviews submitted anonymously by Scope employees. Read employee reviews and ratings on Glassdoor to decide if Scope is right for you.