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      ScalePad

      Engaged employer

      ScalePad Reviews

      4.2

      78% would recommend to a friend

      (138 total reviews)
      avatar

      Chris Day

      78% approve of CEO

      77% positive business outlook

      Ratings by category

      4.4

      Diversity and inclusion

      4.2

      Culture and values

      4.2

      Work/Life balance

      4.2

      Compensation and benefits

      4.0

      Senior management

      4.0

      Career opportunities

      ScalePad has an employee rating of 4.2 out of 5 stars, based on 138 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ScalePad employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      138 reviews
      5.0
      25 Mar 2026

      Jackpot!

      Data specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      I’ve been with ScalePad for five years, and I haven’t experienced this level of engagement, support, and genuine commitment to employee success elsewhere. Leadership is approachable, open to ideas, and willing to listen and guide. There’s a strong emphasis on growth through mentorship, training, webinars, and initiatives like Lunch & Learns. The company also puts real effort into building culture through both virtual and in-person events. Regular check-ins and employee surveys show that leadership truly understands people and values feedback, creating an environment where employees feel supported and able to grow.

      Cons

      As with any growing company, goalposts may occasionally change, which can create ambiguity or require teams to adapt quickly. Additionally, with many opportunities and initiatives available, it can sometimes feel like there’s a lot to keep up with.

      avatar
      ScalePad Response
      1w
      Five years! Wow, thank you for sticking with us through so much growth and change. It's so nice to hear that you feel genuinely supported and engaged. That's something we work really hard on, so knowing it's landing the way we hope is incredibly encouraging. And your advice is really valuable and you're absolutely right, when things move quickly, we need to make sure the "why" is reaching everyone. Thank you for being such an amazing part of this team, we're grateful to have you here!
      1.0
      17 Oct 2019

      As toxic a work environment as they come

      Sales associate
      Recommend
      CEO approval
      Business outlook

      Pros

      I guess the view is ok

      Cons

      absolutely horrible place to work. if you're not family be ready to not be valued. upper management came from ITGlue and runs a business based on fear and devaluing employee worth. anyone who has been working under the top down umbrella (warranty master, quoter, and backup rader) knows full well that every review over one star (on top down's page) had been submitted by upper management of Top Down Ventures. this became comically clear as the reviews reflect the exact opposite of the working environment of the company.

      3.0
      5 Feb 2023

      Poor training

      Partner success
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work/life balance and good peers to work with. Benefits are also great and company equipment is top knotch

      Cons

      Poor onboarding for new hires. A lot of people dont know what ScalePad is and at the very begining they should have an orientation and a proper schedule for their newbies where they learn about the company and the products they have and then information about MSPs. On my first start date I was left a lot to self train when I had no idea about the IT industry at all. Also the unlimited flex time isnt unlimited, they cap you at 5 and its performance based. A lot of people took extra time while others were capped. They should have min 3 weeks vacation. Also, its very male dominated - I was the only female in my team.

      avatar
      ScalePad Response
      3y
      Thank you for providing this feedback. As a rapidly growing company, we are continually looking for ways to improve. We have recently invested in building an internal Learning & Development team who are focusing on employee onboarding to ensure a smooth and consistent experience for all new hires. It has been great to see the positive feedback from all new hires that their onboarding is the best they have experienced. We hope no other employee has the same experience as you went through. In regards to your advice to management on the remote work and training being an issue, though this is not common feedback received, we can always get better and this information has been shared with our leaders to reflect on ensuring a #masterfulexperience for both hybrid and remote employees.
      Viewing 1 - 3 of 138 Reviews
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      Glassdoor has 141 ScalePad reviews submitted anonymously by ScalePad employees. Read employee reviews and ratings on Glassdoor to decide if ScalePad is right for you.