Sagent Behavioral Health Reviews

Poor training, lack of support of all staff, they care about money more than clients, staff or employee happiness, overworked and underpaid, terrible benefits, they don’t listen to needs of employees, if an employee voiced concerns or needs they’re made to feel incompetent or replaceable, unethical practices, not given time for documentation - expected to work overtime for that, upper managements/owners/HR are all for profit as well so there’s no way to get support. All the good people are leaving, or being let go/demoted for standing up for their employees/coworkers/clients. They talk a good talk when they hire people, then they’re blindsided by the truth. I’d never recommend this company as an employer.

The company only cares about employees that make them the most money (med providers, outpatient therapists, etc.) The community based program gets little to no support from upper management and are over worked. The same pro is also a con. The rapid growth and internal promotions are due to high turn over rates and doesn't mean that the best candidates are always the ones promoted and there is no quality in management training. The growth upwards will get you one quick raise, but after that there is little to no movement or opportunity for growth or development. There is not vertical or even equivalent lateral movement available in the company. Supervisors are unsupportive and don't handle honest feedback well. If you aren't one of the company favorites, you better keep your head down and not say anything. If you have concerns you are supposed to bring them to your immediate supervisor, but she will then bring them to her supervisor and you will be punished for being a negative employee when all you are trying to do is improve the company work environment and mentality. Supervisor was never supportive and quick to throw me under the bus, especially when other departments are involved and you are only doing what your supervisor asks you to do. She has a way with apology emails that she says she's taking the blame but it still hangs you out there that it's your fault. My entire department was demoted before the start of the year and we went from being administrative staff to basically support staff. There is no respect. My supervisor was never on time. The last 2 months of my employment, she rescheduled every meeting we had planned either 15 minutes before it was supposed to start or an hour after. Reinforcing that you don't actually matter to the company and that your work is insignificant if you're not a med provider. These meetings include annual reviews which are scheduled a year in advance but are pushed off for weeks to avoid giving raises. The review process is unfair and you will be blindsided all at once with your deficiencies rather than correcting it and working with you when they are noticed. Supervisor tells you that she doesn't tolerate negative work environments, so instead of team building and trying to create positive environments, encourages you to fake it and bottle it up, which is incredibly unhealthy and infuriating especially in a mental health clinic. The unreported HIPAA violations are atrocious and talked about so casually. There is an entire printer full of health information that is unlocked and easily accessible by anyone that just enters the building. Continuing off of the HIPAA violations, the gossip policy is a joke. It only applies to support staff, but if supervisors are talking about how some patients are difficult when it doesn't actually involve their workflow, it goes unpunished, event when questioned if what is being discussed is appropriate. A coworker questioned gossip once, and was told that it doesn't matter if the supervisor is the one that is also joking about the patient. HR is extremely unapproachable. They never respond to emails in a timely manner. They want honest feedback, but will forward it without your knowledge or permission and they don't do anything with it but punish you for being negative.