Does STM Group (UK) pay their employees well?

According to anonymously submitted Glassdoor reviews, STM Group (UK) employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at STM Group (UK). This rating has improved by 8% over the last 12 months.

How satisfied are employees working at STM Group (UK)?

62% of STM Group (UK) employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated STM Group (UK) 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at STM Group (UK)?

Security Officer (20) , Customer Service (8) , Customer Experience (5) , Customer Service Assistant (5) , Gateline Assistant (4) , Customer Assistant (3) , Customer Experience Assistant (3) , Operations Supervisor (3) , Welfare Officer (3) , Customer Service Representative (2) , Gateline Operative (2) , Operations Manager (2) , Travel Safe Officer (2)

What are the pros of working at STM Group (UK) according to real employee reviews?

"good pay and flexible" ((in 9 reviews)); "your colleagues will also become good friends with you" ((in 5 reviews)); "there are good managers sometimes." ((in 4 reviews)); "all staff are friendly and helpful!" ((in 3 reviews))

What are the cons of working at STM Group (UK) according to real employee reviews?

"Long hours dealing with drunk customers" ((in 7 reviews)); "given short service dismissal once i had covered everyones holidays" ((in 3 reviews))

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STM Group (UK)

STM Group (UK) Reviews

3.6

62% would recommend to a friend

(95 total reviews)

Paul Jacomb

57% approve of CEO

59% positive business outlook

STM Group (UK) has an employee rating of 3.6 out of 5 stars, based on 95 company reviews on Glassdoor which indicates that most employees have a good working experience there. The STM Group (UK) employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

95 reviews

4.0

9 May 2026

Fantastic place to work, but lacks support

Security guard

Recommend

CEO approval

Business outlook

Pros

fantastic place to work, and enjoyable at times

Cons

no support for the new staff

1.0

28 Oct 2025

Worst

Customer service

Recommend

CEO approval

Business outlook

Pros

Nothing worth talking about absolute rubbish

Cons

Everything it's not about how hard you work it's who you know.

3.0

28 Sept 2025

good for job

Customer service

Recommend

CEO approval

Business outlook

Pros

it is easy to manage

Cons

the schedules maybe last minutes

Viewing 1 - 3 of 95 Reviews

Jobs at STM Group (UK)

Customer Service Assistant (Gateline) Cambridge Station

Cambridge, East of England, England

£13 - £13 /hr

(Employer provided)

View job

Customer Service Assistant (Gateline) Ely Station

Account Director - Corporate Security

Travel Safe Officer (Team) Security

Newcastle upon Tyne, England

£13 - £14 /hr

(Employer provided)

View job