SMG Client Associate reviews

2.5

2% would recommend to a friend

(6 total reviews)
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Katie Streeter Hurle

Not enough data to show CEO approval

100% positive business outlook

Reviews by job title

6 reviews
4.0
24 Nov 2025
Recommend
CEO approval
Business outlook

Pros

nice team and responsibility from early on

Cons

Very high paced work and sometimes the work load was too heavy

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SMG Response
5mo
Thank you for taking the time to share your feedback and for your contribution during your time at SMG. It’s great to hear that you felt supported by your team and trusted with responsibility early on - early development and stretch opportunities are an important part of how we help people grow. We also appreciate your honesty about the pace and workload. SMG is a fast-moving environment, and while this can create strong development opportunities, we recognise that workloads can at times feel heavy. Finding the right balance between pace, support and sustainability is something we continue to focus on as we evolve. Thank you again for sharing your experience and for the impact you made while you were with us. We wish you every success in your next role.
1.0
4 Jun 2025

Worst Place to work

Recommend
CEO approval
Business outlook

Pros

NONE - PLEASE RUN !!!!!

Cons

This company is a joke. Hands down the worst culture I’ve ever experienced. I dealt with straight up racism in my team, and of course, the People team talks a big game about inclusion and mental health, but they’re not there for you they’re there to protect the company. They don’t care. At all. Not about you, not about your wellbeing, not about what’s actually happening inside the teams. I brought up issues, real serious ones, and was met with blank stares and fake concern. Nothing changed. I ended up with clinical anxiety and had breakdowns just thinking about going to work. My manager was useless and cold. Zero support, zero empathy. You work hard? Doesn’t matter. You do everything right? Doesn’t matter. You will never be appreciated. The culture is pure toxicity cliques, gossip, backstabbing, and a disgusting hierarchy where the worst people thrive. The People team acts like they care in public, but behind the scenes they’re just damage control. Everything is about image. They will ignore or silence you if it threatens their brand. This job broke me. I’ve never felt more isolated, more unsupported, or more dehumanized in a workplace. Nothing good came out of this experience except the fact that I eventually left. If you're considering working here: don't.

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SMG Response
1y
Thank you for taking the time to share your experience. We’re truly sorry to hear that your time with us left you feeling unsupported, isolated, and unwell. Your reflections raise serious concerns, particularly around inclusion, wellbeing, and how issues are managed, and we want to acknowledge how difficult it must have been to share them. It’s clear that your experience didn’t reflect the environment we aim to create. The role of our People team is to support all colleagues and help build a workplace that feels safe, inclusive, and respectful. We're sorry that this wasn’t what you experienced, and we take that seriously. We know that no organisation gets everything right, and we remain committed to listening, learning, and improving. Feedback like yours, even when difficult to read, is important in helping us move forward and do better. If you would feel comfortable speaking further, we would be keen to investigate further the concerns you’ve raised. We genuinely wish you all the best for the future.
4.0
23 Mar 2022

Good workplace

Recommend
CEO approval
Business outlook

Pros

Culture, people, office location, parties

Cons

Work, repetitive, boring industry, dull

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SMG Response
4y
Hey there, thank you so much for sharing your feedback! Wishing you the best for the future :)
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