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SMARTLINX SOLUTIONS

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SMARTLINX SOLUTIONS Reviews

2.9

43% would recommend to a friend

(87 total reviews)

Marina Aslanyan

52% approve of CEO

42% positive business outlook

SMARTLINX SOLUTIONS has an employee rating of 2.9 out of 5 stars, based on 87 company reviews on Glassdoor which indicates that most employees have an average working experience there. The SMARTLINX SOLUTIONS employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

87 reviews
1.0
3 Sept 2019
Recommend
CEO approval
Business outlook

Pros

They will offer a higher base pay because that is the only way to attract talented Sales / Business Development Reps who don't take time to read the real Glassdoor Reviews

Cons

It was the worst micro managing situation I have ever witnessed; zero training efforts; no product demo; excessive turn over; the CEO is on every sales meeting;

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SMARTLINX SOLUTIONS Response
6y
Thanks for your feedback. We are very transparent when hiring. As the head of HR, I can confirm without a doubt that we don’t mislead anyone. If anything we 100% want people to know the ins and outs of the company.
1.0
11 Mar 2019

Run!

Recommend
CEO approval
Business outlook

Pros

Good base salary. Good CEO. Good CFO.

Cons

20 years of selling and the worst leadership in sales. They lie to their own which is why turnover is over 100% in sales! The top reps all quit! Sales operations quit. Micro managers! Lots of unhappy clients.

1.0
5 Feb 2018

DO NOT WORK HERE!

Recommend
CEO approval
Business outlook

Pros

Base salary was fair - honestly, I don't have much more

Cons

Hands down the WORST experience of my professional career. Most employees work from home, because there is such a negative atmosphere in the office. Senior management has a CLOSED DOOR mentality. Absolutely NO TRAINING! Mentor program is a joke. Mine couldn't be bothered. Favoritism run rampant here - sales & marketing support go to those who are already established and those who have been there longest. There is a constant revolving door in sales and business development because they are so poorly run.

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SMARTLINX SOLUTIONS Response
8y
Wow - we are sorry to hear you feel this way about your experience here at SmartLinx. I wish we could have discussed this live when you were here. It doesn't sound like you were located in our home office though, or you would know that most of our growing local staff is here for most of the week. When they are not here, it's because they are taking advantage of our arranged flexible work schedules and the ability to work from home and not commute on the tough NJ roads! We also do have an open door policy for the very few offices in the building, and most of our team is not even in offices during the day with the exception of interviews or 1-1 meetings. I'm sorry if you had a hard time reaching someone. We ARE very interested in what our employees think! We did roll out our first ever baseline culture survey in Q4 2017. We got some great results and we are currently doing focus groups across the company to learn how to make our strengths stronger - and how to address where we can do better. While it is true that we don't have much formal training implemented yet (one of the things we know we can do better!) - we feel that we hire experienced professional people who don't need much in terms of formal training for the jobs they came to do. We are constantly working to improve our sales onboarding and mentoring program and recently just promoted 5 of our Bus Dev team into sales jobs as a direct result of positive mentoring and growth experiences over the past year. We are VERY PROUD to hire, grow and promote from within our ranks! We also take immense pride in the work that our growing Marketing and Sales Operations teams do across the board to support everyone on our Sales team. They had an unprecedented year of driving MQLs to the teams and enabling a great effort at growing our healthy 2018 pipeline. We do regret that you feel this way about your time here and wish that these issues had been raised prior to you leaving the team. We wish you all the best in your new endeavor and hope that you are able to get back to selling.
Viewing 1 - 3 of 87 Reviews

Glassdoor has 91 SMARTLINX SOLUTIONS reviews submitted anonymously by SMARTLINX SOLUTIONS employees. Read employee reviews and ratings on Glassdoor to decide if SMARTLINX SOLUTIONS is right for you.