SEON Reviews

4.6

88% would recommend to a friend

(100 total reviews)
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Tamás Kádár

92% approve of CEO

81% positive business outlook

SEON has an employee rating of 4.6 out of 5 stars, based on 100 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SEON employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

100 reviews
3.0
11 Mar 2022
Recommend
CEO approval
Business outlook

Pros

The products are interesting and their impact is unquestionable. The company is branding itself well and is getting noticed on a huge scale. The pay, if negotiated at the beginning with care, can beat the market at the time of the offer (no fixed long-term raise schema in place though).

Cons

Unkept promises (about raises, bonuses, stock options, reward trips at certain milestones) undermine the leadership's trustworthiness. The lack of honest, transparent communication (including the acknowledgment of bad decisions) raises additional trust issues. While clearly not stakeholders (no stock/option despite prior promises), ordinary employees are expected to commit to the company beyond reasonable limits. Upper management is completely detached from the reality of the employees' daily life and struggles. The monthly Q&A sessions have turned into a weird satire of the CEO et al. attempting to BS their way out of real, important questions.

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SEON Response
3y
We are truly sorry for your experience working at SEON turned out to be so concerning. Our leadership takes all feedback very seriously and act upon on them. We are thankful for your remarks, so we can build a better organisation. Since the pandemic, we have implemented yearly 2x fixed raise schema (January and July), and re-structured the bonus schema for non-commercial teammates into more frequent and higher level of raises based on the feedback we've received. We aim to pay over market standard to make sure our teams remain high performers. Unfortunately the company had to pivot from reward trips given the lockdown situation, and the whole company-wide ESOP / stock options were rolled out in 2022, as we have promised. At the moment all of our teammates are shareholders. Tamas Kadar - CEO and Co-Founder of SEON
2.0
14 Feb 2023

Lack of planning causing lots of problems and leading to redundancies

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Product, Newly joined senior leaders, they really try but with no success

Cons

There is no planning, no strategy in place. That leads to quick hiring then redundancies. The last 12 months SEON has grown from about 50 to 300 people but had 2 redundancy rounds. So your job is not safe. Why? Lack of planning and strategy. The Founders and the ELT is rather "green", they do not trust the newly hired and experienced workforce that actually has the experience.... and with all of this the Founder CEO (no matter what he says)is a little dictator. People are soooo afraid of him.

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SEON Response
3y
Thank you for taking the time to leave a review. We appreciate all feedback, both positive and negative, as it helps us to continually improve our company and culture. However, we do need to correct a factual error in your review. SEON has actually grown from 150 to 300 employees in the last 12 months, not from 50 to 300 as you stated. In terms of planning and strategy, we understand that there have been concerns about our recent redundancy rounds. We want to assure you that a plan and strategy are in place, and this is being shared in all the all-hands meeting. The layoffs were not due to a lack of planning or strategy, but rather a result of the impact of the economy and our decision to not slow down hiring early enough when we saw that we weren't performing commercially and growth was slowing down. We acknowledge that we hired too fast, in a tough economic time, but in order to continue delivering the best fraud-fighting solutions, we must make some changes to build a sustainable long-term business. Regarding your comment about the CEO, we want to make it clear that no one has any reason to fear me. If our employees do their job right, they have nothing to worry about. However, it is important to note that working for a high-growth startup like SEON does come with high expectations, and we need a world-class team in order to achieve our goals. If you were recently made redundant and you feel it's unfair, please message me directly: tomkadar@seon.io, and we will do our best to support you further. We appreciate your feedback and hope that we have addressed your concerns. If you have any further questions or feedback, please don't hesitate to reach out to us directly. Tamas Kadar - CEO and Co-Founder of SEON
1.0
19 Feb 2023
Recommend
CEO approval
Business outlook

Pros

Very talented colleagues, and fraud prevention is a very interesting area with lots of possibilities. Engineering leadership - who's still left - is very good, among with product management. Overall a friendly and helpful atmosphere among coworkers.

Cons

Just a few days after announcing publicly that the company acquired Complytron to provide AML data for 2,5m Euros, they laid off 20% of their employees - from that money, they could build that 1000000 times oooooooverpriced product 3 times in-house and keep all those employees. The management is a catastrophe, with some being a disgusting money drain - travelling weekly here and there, instead of working on retaining people, she takes her family members on company events etc. The CTO is not fit at all for this size of a company, as engineers that's the most obvious thing we see, but apart from that, I don't think anyone from management should still be there at this stage - especially the CCO as he's the one who set targets the company failed to meet and instead of him, they fired almost 60 people.

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SEON Response
3y
Thank you for taking the time to leave a review on Glassdoor. We always appreciate feedback from our employees, both positive and negative, as it helps us to continuously improve our company and make it a better place to work. Regarding your concerns about our recent acquisition of Complytron, we understand your frustration. However, we want to clarify that we actually acquired Complytron more than 6 months ago and had to delay the announcement due to some legal tasks that needed to be finalized. We also want to make it clear that we have not paid the total amount of the acquisition upfront, but we are vesting it out over multiple years and tying it to key performance indicators. We understand that our management team members need to travel frequently to our different office locations in order to have a presence and oversee operations. While we appreciate your concerns, we want to make it clear that this is necessary for the successful operation of our company. Regarding your concerns about family members attending company events, we are happy to welcome partners at our events most of the time, but we will take your feedback into consideration and make sure that we are clear about our policies in the future. We understand that the recent layoffs were difficult for everyone, and we want to acknowledge that partially this was due to the missed year end commercial targets. However, it is also important to note that macro changes played a big part. We initiated our Chief Revenue Officer search around 6 months ago to improve the commercial leadership and this kind of growth in our executive team is a natural part of a company scaling. SEON has welcomed our new CRO in March 2023. We always welcome constructive feedback about how we can improve as a company and as a management team. If you would like to discuss your concerns further or provide us with any additional feedback, please feel free to email me directly at tomkadar@seon.io. Thank you again for your feedback, and we will continue to work hard to make SEON a great place to work. Tamas Kadar - CEO and Co-Founder of SEON
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Glassdoor has 105 SEON reviews submitted anonymously by SEON employees. Read employee reviews and ratings on Glassdoor to decide if SEON is right for you.