Does Royal Voluntary Service pay their employees well?

According to anonymously submitted Glassdoor reviews, Royal Voluntary Service employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Royal Voluntary Service. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Royal Voluntary Service?

50% of Royal Voluntary Service employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Royal Voluntary Service 3.7 out of 5 for work life balance, 3.0 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Royal Voluntary Service?

Volunteer (7) , Retail Assistant (4) , Service Assistant (4) , Fundraiser (3) , Business Systems Analyst (2) , Charity Fundraiser (2) , Customer Service Assistant (2) , Manager (2) , Retail Sales Assistant (2)

What are the pros of working at Royal Voluntary Service according to real employee reviews?

"Great people and a great purpose." ((in 7 reviews)); "Great team and interesting job" ((in 6 reviews)); "Rewarding, flexible hours, meeting people all the time" ((in 5 reviews)); "Very friendly staff and working atmosphere" ((in 5 reviews)); "Amazing people and culture" ((in 3 reviews))

What are the cons of working at Royal Voluntary Service according to real employee reviews?

"The work could be frustrating because there was little to no direction from upper management Little to no career progression without department reorganisations happening" ((in 3 reviews)); "The leadership is cliquey and doesn't have the interests of the employees or service users at heart." ((in 3 reviews))

Royal Voluntary Service Reviews

3.4

50% would recommend to a friend

(83 total reviews)

Catherine Johnstone

58% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (83 reviews)

Royal Voluntary Service has an employee rating of 3.4 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Royal Voluntary Service employee rating is in line with the average (within 1 standard deviation) for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

83 reviews

2.0

26 Jun 2026

Flexible hours with inconsistent management presence

Service assistant

Recommend

CEO approval

Business outlook

Pros

Flexible hours, given responsibility, generous holiday hours

Cons

Lack of management presence and uniformity in procedures

4.0

4 Jun 2026

Wholesome company

Technical support engineer

Recommend

CEO approval

Business outlook

Pros

Fantastic role, truly a wholesome welcoming company and a fantastic charity to work for. Everybody I ever spoke to within the Charity was absolutely lovely to talk to. Best work/life balance I have ever experienced, truly a pleasure to work with.

Cons

Our team specifically ended up being understaffed and unfortunately due to decisions higher up, we ended up receiving very minimal support with both our day to day work and our own career progression. We were promised training and certain funding which never ended up happening even after over a year. Concerns were raised very early and could have been avoided if our voices were heard. Otherwise, perfect.

5.0

19 Apr 2026

Rewarding work

Volunteer

Recommend

CEO approval

Business outlook

Pros

Great organisation and communication by management.

Cons

None, I enjoyed volunteering with the organisation.

Viewing 1 - 3 of 83 Reviews

Jobs at Royal Voluntary Service

Retail Customer Assistant at Gartnavel General Hospital

Retail Customer Assistant at Addenbrookes Hospital

Cambridge, East of England, England

Retail Senior Customer Assistant at Worcestershire Royal Hospital

Activity Coordinator - Dementia Groups across Leeds

Chapel Allerton, England