Row House Reviews

3.7

65% would recommend to a friend

(110 total reviews)

Anthony Geisler

59% approve of CEO

54% positive business outlook

Row House has an employee rating of 3.7 out of 5 stars, based on 110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Row House employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

110 reviews
1.0
9 Mar 2020
Recommend
CEO approval
Business outlook

Pros

None really. The only potential one was the bonus structure for the GM but it isn’t even possible to hit. After almost 8 months open, the location I worked at only had 230 members. They also have created a way to make it look like they’re are more members than there really are in their own software which you pay them only 7% of top line revenue for the privilege to use. Oh wait this is pros

Cons

Everything! In short, do not work here as a manager and PLEASE do not buy a location. It’s not really Row House, it’s Xponential. They have created a way to syphon the money of the franchisees by selling a “business opportunity” whose numbers are so far from reality it is ridiculous. To hit their numbers you would need around 800 members within 10 months of opening. At a 25 person max class only studio this is not even possible. The sad thing is the GM always gets blamed although the reality is that the concept was flawed from the outset. A number of GMs have been blindsided by being fired because Xpo simply tells the franchisee “you aren’t hitting the numbers bc of the GM” , so then it becomes an inevitable churn of GMs until the location fails and they force the sale of the location to the next sucker. It’s crazy how Xpo has been able to get away with this over and over with so many brands. How they find these people to pony up 300k (my location cost more than 2x that to open) to open up a class based studio is crazy. But hey they take you to Vegas!!! And you get to tell everyone how cool you are with your new business! Lol. It won’t be so funny however when you cant pay your home equity loan they encouraged you to take out and you lose your house to Row House. If you think I’m joking, do some research into Pure Barre which is the same exact result, just been under the Xpo banner a bit longer.

4.0
14 Nov 2019
Recommend
CEO approval
Business outlook

Pros

40% discount on merchandise free membership bonus potential There's less than 50 studios in the country right now. While it's growing quickly, there's a lot of stuff that can be improved, but as a growing franchise that should be expected. You get to put your name on something small and make it huge.

Cons

It's definitely not for everyone. You have to have a strong mental game, take the hits, and get back up and hustle for this business. You won't always know what's going to happen one day to the next. Also, every location is different depending on the franchise owner. If you have amazing studio owners, you'll have a better experience. Some managers aren't as lucky, but you can't know that ahead of time.

2.0
6 May 2017
Recommend
CEO approval
Business outlook

Pros

Free classes 30% discount on purchases Health Insurance for Full Time employees Great coaches

Cons

Lacking in training staff Inflexible schedule Huge lack of communication (this is the biggest issue) Difficult to juggle work/life balance

Viewing 1 - 3 of 110 Reviews

Glassdoor has 116 Row House reviews submitted anonymously by Row House employees. Read employee reviews and ratings on Glassdoor to decide if Row House is right for you.