A lot, and it's gotten worse as time goes on. They're willing to fire people at the drop of a hat, reprimanding people for things that are normal mistakes or were misunderstood. I kid you not, their winter policy says that if an employee feels unsafe to travel, it's not an excusable absence! In addition, they have a phone policy stating families need to call the store phone and not their personal phone, which is not only incredibly inconvenient but also not going to happen. Stores are incredibly understaffed; you're expected to be a sales rep, a cashier, a security guard, and a janitor all at once for horrid pay. Someone on here said you get up to 50% off? WRONG, you get 15% off AFTER A YEAR OF WORKING THERE, and on "employee appreciation weekend," you get 40%... for a weekend, THAT'S IT. Aren't they supposed to appreciate you all the time? They care far more about the customer than the people keeping their stores afloat. You deal with prank calls, harassment, people that are constantly angry, and on top of that you have to deal with a management team that couldn't care less about you. You want time off? Forget it! You'll be lucky if they decide to even glance at your request, no matter how early you tell them. They TRULY do not care about you, find your job somewhere else.