Rodan + Fields Reviews

Where to begin. There are just so many issues, and they all stem from the C-suite: 1) Complete incompetence. Sales have declined for 2 straight years and this C-suite literally doesn’t know what to do. Last year they paid millions of dollars to multiple consulting firms to develop a muddled, unrealistic strategy based on monkey math that they ditched soon after. This year they switched strategy again because they all read a book that showed they were doing it wrong. A book! Can’t make this stuff up. These guys change their minds more than I change clothes. 2) No vision or prioritization which results in constant start/stop projects, resource competition, extremely overworked teams and poor morale, and no progress or results. There is ZERO fruit for your labor. Be prepared to be asked to urgently develop a plan, spend weeks burning the midnight oil on it, only to then be told there’s no funding. 3) There has been 30-50% turnover in the last year, plus a massive round of layoffs. To say teams are lean, stressed and overworked is putting it nicely. Only VPs stick around because they are heavily compensated for doing so. 4) This C-suite is atrociously arrogant and does not care about its people...at all. Very callous attitude behind closed doors, punishment for those that challenge them, bad news (eg hiring freeze, layoffs) delivered to employees over email, blame thrown everywhere, and the most fake showing of “let’s make the culture better” I’ve ever seen. All talk and no action on the people side. HR is just as bad. Deserving junior people never get promoted and bonus payouts have been cut, yet the C-suite and founders spend millions traveling the world with top consultants hosting lavish parties. While sales tank. It’s sickening. 5) Irresponsible financial management for a company that’s in decline. The lavish parties aren’t all. We have a mostly empty San Ramon office solely because the CEO lives near there and won’t give it up. We keep promoting VP+ employees and get even more top-heavy while no one remains to do the work. We have $600M of debt and I wouldn’t be surprised if we declare bankruptcy in a year. The list goes on and on but I’ll stop there.

DYSFUNCTIONAL This is one of the most dysfunctional companies to work for. The entire two years I've been here, I've yet to see any kind of reorg and processes being implemented that actually works. The dysfunction starts from the very top, and like a cancer is spread throughout to the managers and then branches off to the teams and affects individuals. It's so dysfunctional that the amount of people going on medical leave because of stress speaks for itself. People at the top are not held accountable for their poor leadership, instead they blame others. Meetings to solve issues get no where and you will be in a lot of meetings that are pointless because no one really knows what they are doing. There is a lot of confusion because job roles are not clearly defined and there is no leadership so employees run on a hamster wheel trying to get things sorted. So getting art direction from a project manager is common, or having someone who isn't a copywriter writing copy for a project is also common. Having a director doing an EA's job is also common. I understand that it's good to wear many hats, but it's also good to use best judgment and know when to stay in your lane. DISCRIMINATION This is a company that prides itself on being diverse and open. As an insider working at HQ that is so not the case. They are not comfortable with diversity of any kind. You can visibly see how uncomfortable it is for high-level management to even bring it up. Having a person of every ethnicity in campaign photography and photo-editing it so they are all the same shade and calling it ''diverse' just a weak attempt to check that box and say you've addressed the diversity issue. It takes more than that...you also need to practice diversity and embrace it. Practice it at HQ and practice it by educating your Consultants to be a bit more open minded. There are rumors swirling around in Creative that the VP's discriminate against non-white people. And once you see who the favorites are and who the new hires are, it is easy to see why that is the perception. There also have been racist comments made to staff by other Directors and HR did not take care of the issue. Also the Consultants are not comfortable with the LGBTQ community as their protest against RF using rainbow graphics on their Facebook received backlash. How sad is that! Do they know that most of the creative and products are created by people who are non-white and also part of the LGBTQ community? This is a company that also prides itself in being a female run company. There are a lot of female VP's and EC's. Yet they don't address serious issues like harassment. A high level manager was let go because he was harassing women at work and NONE of this was spoken about. Yet NO ONE came forward to bring up this issue and see if the people affected needed any kind of counseling or support. Also the pay is not equal. Your male counterpart WILL make more than you. So much for female empowerment right? DISENGAGED UPPER MANAGEMENT Does upper management even know who their staff is? Seems like they don't make any effort to engage their teams. I've worked with someone who kept being called the wrong name. There is no engagement which results with a high turnover and very unhappy people. VP's hide in their office or only engage with their favorites. Communication is pretty bad with management, but how dare you say anything to them because it's all your fault. The morale is pretty low... You can forget about going to HR for issues because they are as corrupt as the high level folks. The toxicity at the company is like a fast growing cancer. Reading all the reviews from a few years ago it looks like the issues were the same and I don't see the company culture changing if this is how it's been for a few years. There are more cons to list, but that would just require another full page.