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RocketMill Reviews

4.5

88% would recommend to a friend

(57 total reviews)
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George Popstefanov

Not enough data to show CEO approval

87% positive business outlook

RocketMill has an employee rating of 4.5 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RocketMill employee rating is 21% above average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

57 reviews
1.0
17 Oct 2020

Tough

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people - nice colleagues, most are decent people being taken advantage of.

Cons

Claims to be 'people first' but is not. Money and awards are. Fake image hides damaging culture.

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RocketMill Response
5y
After 11 years of business we have received our first negative review. Whilst this type of thing is inevitable, this instance is particularly demoralising as it appears to be a malicious act by a disgruntled former employee - for whom we went out of our way to help significantly in recent months. For now we'll let the body of evidence from all the other reviews, along with the far more credible anonymous surveying of all staff members for The Sunday Times Best Places to Work do the talking for us.
1.0
30 Jan 2023
Recommend
CEO approval
Business outlook

Pros

My team mate lovely guy stressed us both out had us doing all these extra hours and did not care about the impact for us and the short notice.

Cons

They like people who work until 7 at night this is the culture Lack of team they say a team of 6 but its 2 lol worse than my last job Lack of integrated and collaborative working very segregated The contract includes termination without notice so be careful They only are bothered about the fact that fits aka long timers everyone else gets ignored lol you are not a factor They have such bad processes and ways of working never experienced this in an agency before They seem to not like the truth what I experienced was awful and when you tell them the truth they seem annoyed or like you are causing an issue Data is not QAd and I am not sure they know how to properly use the data as specialist who should know the set up of the data Low quality working outputs this is the lowest quality of work I have ever done was so not proud Pitching process is laughable very good professions but the process is a joke My manager left I have had no manager since starting Employee owned but in the company meeting it was clear staff are not heard you win all the awards through links and connections and think you can continue like this Number one agency - defo not I think as they expand they have a lot of learning to do only a matter of time before the way they treat people comes to light Many new staff (those who are not face fits or long timers) gossiping about how unhappy they are which affected me and my mood The contracts and retainers are progressed and the way hours and time is applied to costs is like clients get more than what we charge or basically they charge little for low quality work what a way to keep clients happy lol No manger since starting they swore blind a manager was going to start I dont believe they did this so that they can re think the mess they made hiring lots of people and not managing how they work or how we all work collaborativley some days I would laugh like what actually is this!

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RocketMill Response
3y
Whilst it is always troubling to receive a review like this we do wish to thank you for taking the time to share your thoughts. Your time with us was incredibly short, it was a matter of weeks. That said, we have taken time to reflect upon your views and take learnings from them. We recognise we made a mistake involving you in a pitch so early in your time here, and we could have handled it better. Sorry. On your wider themes we do not feel we are a 'face fits' culture. We outperform all of our rivals on the retention of our staff, with a consistent retention ratio of 90%, we win multiple awards for our culture, all of which stem from anonymous company wide surveys, and the endless reviews on platforms like Glassdoor illustrate that your experience is most certainly not the norm. Our staff contracts are very clear on terms, they are standard terms across almost all companies/industries. They are aimed to provide both you and us flexibility in the early days should one of us feel things are not working out. We hope you are able to now look forward, find the right partner for your career, and thrive in a future role.
3.0
13 Nov 2020

A decent company, but not “People first”

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

RocketMill has been built around highly intelligent individuals who are all experts within their specialist fields – be that creative, data, media or SEO – presenting significant opportunities for the team to learn, develop and grow their careers.

Cons

Don’t be fooled by the “People first” strapline because it simply isn’t true - but then again, no company is! Like every other business, RocketMill is profit first and as a result, not all line managers have a desire to serve their teams and be transparent with them.

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RocketMill Response
5y
It's true that all businesses must balance commercial success with other objectives. Without the commercial success we cannot invest in other areas such as our culture and people. As a member of the senior leadership team I can assure you that People First is at the core to the agency. It is both literal, when we talk about you all at the start of leadership/Board meetings, and it's all encompassing as we frame every significant decision around it's impact on our culture. If you feel we have failed in any way then I'd love to talk it through, learn from it and put it right. We all want to improve the agency, realise we can always do better, and invite you to be a critical friend. We want to help, let's talk, no judgement - promise.
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Glassdoor has 59 RocketMill reviews submitted anonymously by RocketMill employees. Read employee reviews and ratings on Glassdoor to decide if RocketMill is right for you.