1. This year, we acquired a small, unthreatening competitor and put their leadership in charge. They run the company with the same antagonistic attitude toward our products that they had as a competitor. They cancelled years-long projects they didn't understand, only to talk a few months later about how we need the exact thing they cancelled, but by then the people building those things had left.
2. Half of our engineers are gone, and for months they made excuses and blamed us, the rank and file, for creating the negative environment. This puts huge pressure on those of us left.
3. They reorganized engineering with a two weeks notice, which didn't give anyone the time to document what they were actually doing, and since it was a surprise change they didn't consider skillset or interest in what teams/projects they put people on.
4. They make insane timelines for complex changes and then act shocked and point fingers at everyone else when the timelines proved too aggressive.
5. We have been remote for a year and a half, and we don't even have an office anymore, and we still don't have a home office reimbursement or stipend.
6. They changed our core culture and values to a bunch of vague, generic nonsense. If it aint broken, don't fix it.
7. We have absolutely no standards anymore. Every team is inventing their own processes, tech stack, and set of tools.
8. Our customer support is an absolute disaster. We went from queues less than an hour, amazing technical competency, and our major clients trusting us. Now, our major clients contact account managers instead of support for simple technical issues because they don't trust support and don't hear back for days sometimes. Leadership in customer support has no idea what the products do and really don't care.
