Rightech is trying desperately to compete in the same arena as companies like MGA, Outsource, and TekSystems and they simply don't have the resources to do so. A small office out of Woodbridge, NJ is the headquarters and the only other office they have is in Maryland which officially opened first quarter of 2017.
The other "remote offices" seem to just be arbitrarily fabricated by throwing darts at a map. In my tenure at the company I saw them attempt to expand with offices in California, Colorado, Georgia, Texas, Florida, and Arizona that have all since closed (most within six months of their opening).
The turnover at Rightech is staggering. Recruiters, administrators, and account managers alike seem to change with the seasons due to a lack of training, constantly changing metrics and standards, and a general lack of respect for employees.
The mantra from upper management at Rightech is "We need a little more from you". This starts with adding a few calls to your daily metrics, which progresses into staying late a few nights a week, maybe a weekend here and there, and ultimately ends with working from 8:15am to 7pm regularly, taking constant phone calls from contractors, clients, and management, and still constantly being told that your job is at risk. These are not "parts of the industry". These working hours are the result of a lack of direction from upper management.
Upper management at Rightech has a very limited understanding of proper motivation tactics. There is not a person on staff whose eyes don't glaze over as they fake-smile through weekly training and "motivation sessions" every Friday at four.
The motivation for putting in extra hours and making sacrifices seems to be that someday a big project will take off and everyone will be rich, but in the meantime your employees are miserable and making no money.
It's one thing to put in long hours and go home with six figures. Despite what you may hear on an interview, you would be lucky to making $60k after 3 years. There was a heyday for the company a few years back when recruiters could make a good living, but the current conditions and markets they are supporting don't lend themselves to that kind of profitability.
A new recruiter at Rightech can realistically expect to make between $45k and $50k in their first year. Now that's decent money for someone right out of college with no job experience. But not if you're putting in 60 hours a week.
The best motivation tactic that management seems to have is threatening its employees with more time in the office. Instead of delving into why recruiters are having issues, you get the repetitive threat of "If we don't get this filled, I'm going to need you here until 8 or 9 or coming in on Saturdays." If making extra time in your office seem like a legitimate punishment for poor production, there is an issue with how upper management perceives their staff and their company, and work in general.
