Ricardo Reviews

3.5

51% would recommend to a friend

(622 total reviews)
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Graham Ritchie

24% approve of CEO

40% positive business outlook

Ricardo has an employee rating of 3.5 out of 5 stars, based on 622 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ricardo employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

622 reviews
1.0
29 Jun 2024
Recommend
CEO approval
Business outlook

Pros

The people on the ground are lovely.

Cons

The executive of this firm have no feeling. They somehow micromanage while not holding anyone to account. The spirit of the business is being crushed by an arrogant executive committee who think they know better. It is telling that all of the successful managing directors of the business units left in the space of 18 months and took with them what made he business special and successful. Pay is poor. Office conditions are ridiculous The business says its purpose led which is a lie. Morale is gone.

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Ricardo Response
2y
Dear Employee, Thank you for leaving your feedback. We truly appreciate your acknowledgment of the dedication and hard work of our people. It is heartening to know that their efforts are recognised and valued. We are genuinely sorry to hear about your concerns regarding the executive management and the overall morale within the company. It is disheartening to learn that you feel the spirit of the business is being compromised and that past successful managing directors' departures have impacted the company significantly. Your feedback about micromanagement, accountability, and office conditions is taken very seriously. Regarding your comments on compensation and office conditions, we understand that these are critical aspects of your work experience. We value and champion the expertise of our people and are committed to providing fair and competitive compensation for our teams, based on industry benchmarking and annual salary reviews. Moreover, we have recently invested significantly in the revamp of our offices worldwide and will continue to do so. Your perception about our purpose-led mission is particularly concerning. Our commitment to our mission is genuine. Because we appreciate that actions speak louder than words, we feel humbled that our purpose guides and is reflected in the actions of all our people every day in the expert support they provide to clients. We continuously share progress on our mission with the business and take steps to ensure that our purpose is reflected in our everyday operations and decision-making processes. Your advice to the management and the board is noted. Listening to employee feedback and engagement results is crucial for the growth and success of any organisation. We are committed to thoroughly reviewing the feedback we receive and making necessary changes. Once again, thank you for your feedback.
1.0
31 Mar 2017

Caustic Culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Smart people in very nice buildings

Cons

The management culture in Ricardo is hostile to their workers and their customers. Humans are of little value to Ricardo management. Rates are ridiculously high, performance is average. Most projects hugely over run costs.

1.0
17 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Senior leadership started their career as consultants with Ricardo, and have remained ever since. While they are knowledgeable about consultancy, they lack expertise in business strategy, people management, leadership skills, operational efficiency, creating a healthy workplace, capacity support and development, and objectives design. Basically everything necessary to run a business. They cling on firmly to their positions, ruling their own kingdom. The young employees enjoy it as their first experience, surrounded by motivated newcomers, but the more experienced professionals who mistakenly join the group eventually leave as soon as they can. The culture is so toxic and their HR so poor, their HR respond to every single review on Glassdoor to try to mitigate the impact of negative reviews. Instead, maybe the leadership wants to invest in a proper leadership team, including HR. This company is a serious scam.

Cons

No career development possible beyond senior or principal consultant, poor benefits all considering, unhealthy work life balance, hire people to test market and get rid of them as soon as they realise they made a 'judgement mistake' and is not

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Ricardo Response
2y
Dear Employee, Thank you for taking the time to share your feedback and for your continued contribution to Ricardo. Your concerns about our culture are deeply troubling to us. We take this feedback seriously and want to assure you that fostering a positive and supportive work environment is a top priority for us. Your insights are invaluable in helping us identify areas that need improvement, and we are committed to addressing these issues promptly. For the avoidance of doubt Ricardo will not tolerate or endorse a toxic culture. We take employee well-being very seriously. Our line managers and team leaders are trained to support their employees to help balance their workloads and if they do have to work overtime occasion are compensated either financially or with time back. We're sorry to hear that you're dissatisfied with the pay and benefits package. Employee satisfaction is a top priority for us, and we continually strive to provide competitive compensation and comprehensive benefits. If you have suggestions to ways we can improve our benefit packages, please let us know. We appreciate your assessment of our senior management team. We take issues related to senior management seriously and are committed to addressing any areas that may need improvement. We would be grateful for the opportunity to learn more about your specific observations and experiences. If you feel comfortable, please consider sharing more details with Nick Wright or by emailing info@ricardo.com. Your identity will remain confidential.
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Glassdoor has 758 Ricardo reviews submitted anonymously by Ricardo employees. Read employee reviews and ratings on Glassdoor to decide if Ricardo is right for you.