Resident Reviews

3.4

49% would recommend to a friend

(110 total reviews)

Eric Hutchinson and Ran Reske

66% approve of CEO

56% positive business outlook

Resident has an employee rating of 3.4 out of 5 stars, based on 110 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Resident employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

110 reviews
2.0
14 May 2020

Unprofessional and Dishonest

Recommend
CEO approval
Business outlook

Pros

Great pay and some great coworkers, you also get to work from home and they provide the needed equipment to do so.

Cons

Constantly dealing with very upset customers and fully understanding that they have a valid reason to be upset given their negative experience. There is a severe disconnect in what is advertised vs the actual experience when a customer orders. It feels like the customer service team is used as a barrier to deal with all of the negative fallout from this and since the advertising creates sales they do not change. it.

2.0
4 May 2020

Chaos

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wonderful and talented people, ability to work from home

Cons

Constant chaos and fear of losing your job (consistent, regular layoffs with no rhyme or reason), poor pay and benefits considering job expectations. No work/life balance due to the insane expectations - toxic atmosphere throughout the company (If you take a well-earned vacation, expect it to be counted against you). Don't be fooled, this company is making A LOT of money and can afford to treat their employees well. Management is choosing not to.

1.0
29 Feb 2020

Possibly the WORST job I've ever had ...

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My immediate team ruled. There were snacks.

Cons

This place is a total sham. They exploit great people and take advantage of their loyalty and work ethic only to undervalue all the work. Nothing was ever good enough, fast enough, hitting the numbers enough. The lack of true leadership and strategy made the focus shift constantly, approvals were subjective, and deadlines could change at any moment. Once, an entire campaign deadline was moved up two weeks without giving the team any notice. They were just expected to suck it up and deal. Everyone was overworked, underpaid, and then unceremoniously laid off with no warning. The leadership (or lack thereof) and HR department are cold and give off a “business is business” vibe rather than valuing the employees who would jump through hoops daily to turnaround work and get things done to meet their ever-changing goals. There was never any compassion or mindfulness around how poorly employees were being treated: we were just considered cogs in the machine put in place to fill the wallets of the higher ups and therefore expendable when their numbers weren’t met or their “strategy” changed focus. This place is not a startup, it’s a certified dumpster fire with no mission or real direction other than to “pivot” constantly in the pursuit of making as much money as possible regardless of human casualty.

Viewing 1 - 3 of 110 Reviews

Glassdoor has 121 Resident reviews submitted anonymously by Resident employees. Read employee reviews and ratings on Glassdoor to decide if Resident is right for you.