I worked for this firm for over a year and a half and it's rare to stay for that long at RFC. Most employees leave in 9 months or less. I left a few months ago and I really wasn't sure I'd put my opinions out there. After a lot of thought and prayer, I've determined that not giving my opinion is just as bad as witnessing a crime and not reporting it.
THIS JOB WILL MAKE YOU QUESTION YOUR ACCEPTANCE OFFER EVERY DAY. It's a grueling thankless job that won't allow you to make ends meet. Only a few of the 50 or so loan officers make 70k a year and everyone is being watched very closely through a microscope everyday. Most folks make 35-45k a year and bust their butts (45-50 hours a week) to earn just that. Say goodbye to leaving work before 7 pm if you work here. If you take a unch that is 70 minutes, be prepared to get written up. Rates are costs are so much higher than your competition. Any savvy borrower will dismiss your efforts. Costs are $2,500 dollars more than your competition and the rates will be 1/2 a point higher. Ever since the market crashed last summer, RFC refused to change. We were doing well when the rates were low since RFC is a self proclaimed "Refi Shop". I talk to so many current employees and they are all singing the blues. Nobody is making what they were and it seems like everyone has their "ears to the ground". People are quitting every week and management doesn't try to fix the business model. Their answer is to continually hire training classes EVERY MONTH. 4-6 people are hired every month to replace the people that jump ship. They implore you to "Make more calls" or "Get your phone time up". It's a very archaic business model. REFI LOANS ARE DEAD!
70% of the refi business has gone away in the last 12 months due to the rate hike. Don't get caught up in their daily hour long Rah Rah meetings if your looking for a true career. I saw dozens of people leave in my tenor. In fact, some people would just leave and not come back. No phone calls, no letter, no contact. Ask yourself this, if multiple people simply abandoned their jobs, how good could it be? In my last 6 months the average number of loans closed per loan officer was 1.5 loans. You do the math. If you have a college degree you can find something way better than this gig.
If you're serious about the mortgage business and you're trying to make good money you need to build your business from the ground up in the purchase market. Their are companies out there that will help you set up a long lasting income stream my establishing purchase business. Don't let rates dictate how much money you earn yearly. RFC is just a job, it's not a career.
