Does Reliable Fire & Security pay their employees well?

According to anonymously submitted Glassdoor reviews, Reliable Fire & Security employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Reliable Fire & Security. This rating has decreased by 23% over the last 12 months.

How satisfied are employees working at Reliable Fire & Security?

32% of Reliable Fire & Security employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Reliable Fire & Security 2.5 out of 5 for work life balance, 2.5 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Reliable Fire & Security?

Anonymous (8) , Customer Service Representative (5) , AR Collections Representative (4) , Anonymous Employee (4) , Service Sales Representative (4) , Anonymous Employee- Former Employee (3) , Administrative/Accounting Assistant (3) , Account Manager (2) , Administrative Assistant (2) , Customer Care Specialist (2) , Fire Alarm Technician (2) , Project Manager (2) , Service Coordinator (2)

What are the pros of working at Reliable Fire & Security according to real employee reviews?

"I've been in an awesome team who made my stay here much more bearable than it actually was." ((in 4 reviews)); "great employees to interact with most of the time" ((in 4 reviews)); "You will get plenty of training here." ((in 3 reviews))

What are the cons of working at Reliable Fire & Security according to real employee reviews?

"It has taken awhile to get to this point, sometimes things take awhile to get done due to management being slow to rectify things." ((in 12 reviews)); "The owner and the managers act friendly on the surface, but their greedy decisions show what they truly value, and it is not their staff." ((in 5 reviews)); "Corporate leadership is horrible." ((in 4 reviews)); "The man problem of this company is with the upper management and CEO!" ((in 4 reviews)); "The pay wasn't too great either." ((in 2 reviews))

Reliable Fire & Security Reviews

2.5

32% would recommend to a friend

(101 total reviews)

Debra Horvath

35% approve of CEO

31% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (101 reviews)

Reliable Fire & Security has an employee rating of 2.5 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Reliable Fire & Security employee rating is 33% below average for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

101 reviews

3.0

10 Mar 2017

Family owned is not always great

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Because they are family owned, some of the perks were great. Close to home. Most people were extremely nice and genuine.

Cons

Their system and processes are those established in the 80's. They are not interested in updating. There are two people in the entire company that make ALL decisions. No matter the decision, how big or small, the owner or the VP have to decide. They don't give you room to do the job you were hired for. The company is full of 'lifers' who believe their opinion should count over yours - regardless to whether they are qualified or not. Also, because these people have been with the company for several years, they can pretty much do and say what they want with no repercussions. There is no HR department. The VP makes all of those decisions and handles any complaints. Not room to grow or advance your career.

Reliable Fire & Security Response

8y

Reliable has put in place a Human Resources person and is in the process of modernizing many of it's systems. Also, the owner has given direction to implementing a system of improved communication and management to address many of the issues indicated above.

1.0

20 Apr 2015

Rather not say

Anonymous

Recommend

CEO approval

Business outlook

Pros

Can not think of anything positive

Cons

Employees do not feel appreciated. 2 Good Managers just quit! Top performing employees are overworked, do not feel appreciated and dread coming to work! Executive management is aware of this and nothing is done!

Reliable Fire & Security Response

8y

Reliable's owner recognizes the issues and has begun implementing new management and communication practices. New upper and mid-level management has been brought in as well and all hold an open-door policy. The company is definitely experiencing growing pains but there is a commitment to improving the overall culture and morale.

3.0

15 Apr 2014

It's a great company... employees lack customer service skills.

Administrative/accounting assistant

Recommend

CEO approval

Business outlook

Pros

Overall it's a good company... however managment need to create a collective learning and growth enviroment within which all employee's can expand and deliver their full potential.

Cons

Lack of training for employee’s to excel and be competitive with other companies; this is because they are still operating in the stone age. Managers seems to lack experience in distributing work so one person cannot be weight down. Managers need to learn how to utilize all employees to their fullest potential without reckon havoc on a few employees.

Reliable Fire & Security Response

8y

Reliable has made changes to its internal structure and brought on new management that we feel is well-qualified to take on the challenges indicated above. As part of addressing those challenges, changes are being made to how Reliable manages its employees and how it communicates internally to improve the issues that have faced the company in the past.

Viewing 1 - 3 of 101 Reviews

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Jobs at Reliable Fire & Security

Order Entry Coordinator

Fire Alarm Technician Apprentice