Redi Carpet Reviews

We are in agreement that you reached out to HR and me twice, and that you were on track to achieve your annual sales goal, but that’s all we agree about. Both times you contacted me you received constructive responses. Still, unfortunately, instead of recognizing the role you played by being insubordinate and disrespectful to your management team, you chose to blame everyone else and accept no responsibility. It is unacceptable to not show up for sales meetings without getting prior approval from your GM or decline to meet with your RVP when he was in town and requested a face-to-face meeting. As for your sales, you were indeed running ahead of budget for the first half of the year, but your results began to lag in the third quarter seriously. Both your revenue and the number of active accounts were off by well over 50% from the previous quarters. Instead of recognizing the issue, you focused on past accomplishments, failed to acknowledge the negative trend, and made no effort to work with your team to turn it around. I also find it interesting that you mention “no accountability from management” when referring to others but refuse to accept any responsibility for your own actions. In our second communication, I specifically shared with you that your management team was not trying to push you out but working with you to set a plan and goals to help you be successful. I also asked you to realize that making the decision to move well outside of our service area and staying home to watch your children versus being out in the field prospecting for business was why you were running substantially off track. Lastly, as for making President’s Club and not having an opportunity to attend the trip, unfortunately, COVID caused us to postpone our last two. If you remained an employee, you would have joined us on our April trip due to your previous awards, even though you were not on track to earn the trip in 2021. As you grow and mature in the next chapter of your career, I hope that you learn accountability and accept responsibility for your actions. - Brian Caress, CEO.

Thank you for taking the time to review your experience with Redi Carpet. Having a professional work environment where our team is treated with the utmost respect has been one of our core values since the company was founded. Your feedback was very concerning so I immediately began an investigation into the issues you raised and did uncover a few minor issues, but I found that a substantial amount of challenges our team was having, went away upon your departure. Our company does not tolerate any form of bullying. Our staff is the reason for our success, and we would never do anything to jeopardize their well-being. Nonetheless, we will use your feedback to improve our company. I wish you all the best. – Brian Caress, CEO.