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      Red Carnation Hotels

      Engaged employer

      Red Carnation Hotels Reviews

      4.3

      81% would recommend to a friend

      (122 total reviews)
      avatar

      Jonathan Raggett

      94% approve of CEO

      85% positive business outlook

      Red Carnation Hotels has an employee rating of 4.3 out of 5 stars, based on 122 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Red Carnation Hotels employee rating is 20% above average for employers within the Hotel and travel accommodation industry (3.6 stars).

      Reviews by job title

      122 reviews
      3.0
      20 Feb 2020

      Eh

      Receptionist
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice people to work with, except the housekeeping team

      Cons

      "voluntary unpaid overtime" expected People scream at you

      avatar
      Red Carnation Hotels Response
      6y
      Thank you for your feedback and I am sorry to hear your mixed experience with us. I notice you are still working for us so please feel free to reach out to me confidentially if you wish, I may be able to help? In the meantime I will certainly take a closer look at the reception team to see what I can do there, in case there is any cause for concern, so thank you to alerting me to your experience. Again, I would be very happy to hear from you directly to learn more. Liz
      2.0
      3 Feb 2016

      Not so Times Top 100 in reality

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I worked at The Milestone Hotel and can say that had a really good time within the first year of my employment but I felt disappointed afterwards. There are many training opportunities and there is quite good atmosphere in the Hotel. RCH organised many social events for staff which was nice. Having work experience in there definitely looks good on my cv. Some managers are really inspiring. Would recommend working in: Front Office, Housekeeping, Maintenance

      Cons

      Salary is really low, just slightly above the minimum wage which is disappointing for a company with this reputation and the level of required standards. Once you get to know everyone and learn politics within the hotel it seems like there is more talking, rather than doing. RCH being no 2 in 'Times Top 100 Companies to work for' doesn't reflect the reality and moods - good PR only. There were loads of issues swept under the carpet, lack of discipline, especially when it comes to senior management. Not that many promotions available as it may look like, Internal vacancy list was never updated and the whole process was just demotivating. Wouldn't recommend working in: Concierge, F&B, Kitchen

      avatar
      Red Carnation Hotels Response
      10y
      Thank you so much for your feedback and it's only when people let us know what they think that we can improve what we do. We believe our salaries are fair and we regularly check this against our competitors. We do promote a lot from within and 90% of our managers are internal recruits which we are very proud about. I take on board all your feedback, positive and negative and thank you for letting us have your opinion. Liz McGivern
      2.0
      10 Jul 2015

      Not the best

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly environment to work, nice work colleagues. It's a nice place to start in the industry and gain experience.

      Cons

      Salaries way below the market average. Worked lots of unpaid extra hours. Lots of working hours required. Unfair rotas Very poor staff facilities

      avatar
      Red Carnation Hotels Response
      10y
      Thank you for your feedback and we can only improve what we do when we receive information like this. We do strive hard to make the environment friendly, supportive and welcoming and I am sorry that some of your experience wasn't what it should have been. Thank you again and all the best for the future. Liz McGivern
      Viewing 1 - 3 of 122 Reviews
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      ReviewsRed Carnation Hotels reviews

      Glassdoor has 137 Red Carnation Hotels reviews submitted anonymously by Red Carnation Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Red Carnation Hotels is right for you.