-Execs and high level management are out of touch and often had unrealistic expectations.
-Noticed a trend of placing excessive pressure on a few competent employees rather than spreading out responsibilities and making sure everyone was properly trained and performing well.
-Low pay, especially for the level of work many members of support staff/management were putting in. Pretty difficult to get any substantial pay raise regardless of the effort put in.
-Very poor communication among most of the company, especially higher-ups. It was common to receive mixed messages.
-Working as a supervisor was quite hard at times- you’re often supervising a shift with dozens of hastily-trained interviewers, trying to manage several projects among multiple locations, connecting the needs of everyone along the ladder from clients to higher ups to interviewers. The hours were long and stressful, with very little pay + praise to show for it.
-The management used to be pretty laid back so long as you were doing your job well, however I’ve noticed an increase in micromanagement as the company has outside hired for a lot of higher up positions and taken on a lot more high-profile clients.
