Ralphs Reviews

When you're a cashier they make you ask the customers some silly questions, even the customers look at you like you're crazy, but that's just Ralphs' idea of "superior customer service". Some questions you're required to ask are: "Would you like a roll of quarters?", "Would you like a book of stamps?", or "Did you find everything you needed?". The last question shows good customer service, but the problem is if a customer's response is "No", you're stuck... Because then as a good cashier you'll try to get them what they didn't find, yet the managers will tell you that you can't use any of the baggers/courtesy clerks to do the job, and you, of course, are not allowed to leave the register. So, I honestly don't see the point in asking that question. Another downside is you don't start receiving your benefits until a year after your start date. Another thing that's not right is the preference over some emplyees. For example, some become promoted before others despite having less seniority. You might be working just as hard as that person, or maybe even harder, but it won't matter because that person is related to one of the managers, It's just an extra benefit if you're related/friends with one of the managers, I guess. If you're assigned to retrieve carts from the parking lot you have to do it the old fashioned way by pushing and pulling them together, and then pushing them to the front of the store, and even up the elevator. They should take a cue from Target and Wal-Mart.

Absolutely abysmal in terms of how much they expect each person to do within the day. Even when you get done as much as you humanly can they will still not be satisfied and close their ears when you tell them you need more hands on deck. They will cut your hours for complaining and dodge you as long as they can when you wonder why you arent getting hours and will antagonize you when you get the hours back. Absolutely unfair to employees and toe the bottom line any chance they can while abusing their employees welfare.